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Waffle House / terrible experience

1 United States Review updated:
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Southern Waffle House purchased the Nashville based franchise from Tree Top Group in 1999 by the Shaub family and have grown the business now to 113 stores. Those of us who grew up with Waffle House (from the 1950's) know that WH is a legend in their own time, and we know and appreciate what we have had over years. SE WH recently chose Chapter 11 bankruptcy to cure their problems and now it appears their are other, more malicious events including check kitting, embezzlement of company funds, numerous harassment charges by employees, poor hiring practices, unclean/unsafe food preparation, taking advantage of new employees, rampant stealing by employees and management, drug use by employees including sales in their bathrooms and this can go on and on. Numerous calls and written complaints to corporate management in Georgia brings nothing and the local store is informed and the complainer questioned by store management, in one case told to not come back to the store solely on the basis of a justified complaint.

This WH franchisee will hire anyone based upon their ability to breathe and to sometimes wash their hands. They hire druggies, common criminals, major criminals who are not screened for the protection of their customers sake, active and ex prostitutes, barmaids who have been run out of the liquor business. They go out to the truckstops and pickup 'pavement princesses' to act as waitresses, hire them THEN ignore the stealing, shortchanging customers, etc.

After nearly 50 years of patronizing WH, locally in Nashville and traveling the southeast, we will not grace the foyer of any of these hashhouses again. Hash used to mean a food substance now it appears as an illegal substance. Unforgivable, not worth your money, your self esteem or your time to support. These are trash houses serving food not fit for humans OR animals and they need to close... starting with SE Waffle based in Nashville and regionally with their 113 stores. Garbage merchants...

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  • Me
      11th of Dec, 2008
    0 Votes

    I visited my daughter and grand kids over the Thanksgiving holidays and we went to Waffle house No 353. My wife and i ordered a patty melt and we dreceived two pieces of white toast with a slice of cheese on each and a hamburger patty with no grilled onions or pickles and it was open face. The server and cooks did not know what i was talking about when told that this was not the patty melt but just a cheese burger with two slices of cheese and then that took the plate back and came back with a couple of half grilled slices of onions. I though that the personnel was trained better than that and have never experience such at any of the waffle houses in the Metro Atlanta Area and we do go often to the local ones.

  • Ra
      11th of Aug, 2012
    -1 Votes

    Very good description. Said it better than I did. Apparently you remember when it was quite the place.

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