I go every other day to buy teas and frappucinos and all Starbucks employees are great except for one, Her name is Leticia and every time I go she is always in a bad mood and rude. It seems like it bothers her to make my drinks. I have try to be polite and tell her thanks when she gives me my drinks but she almost slams my coffee in the counter and walks away. Her quality in customer service is extreamly poor. I sometimes don't event want to buy the drinks when she's there, but why should a customer feel that way. When I am making paying for my drinks. So I truly hope things do change, because if they don't then I would just have to take money somewhere else.
P.s I am not the only one that has experienced this rudeness from this worker.
Thank you for your understanding.