Vons / balloon service

I went to Vons around 10:30 at night to purchase balloons and there was no one present at the counter. I waited for a few minutes before checking around the store for an employee. The only employees I could find were working at the cashier. Not once did an employee ask if I needed assistance. I had to approach what seemed to be a manager standing near the cashiers watching the cameras. After asking if she could get someone to inflate the balloons, she started asking around to see if someone knew how to do it. No one knew so she ended up doing it for me. I spent a good 10-15 mins waiting for her to inflate 3 balloons for me. The time wasn't the problem. The problem was her attitude and those of the other employees. They were careless and not very helpful as they should be. On top of that, the station was low on helium. Great way to finish of the night.

Nov 18, 2017

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