Vodacom / vodacom billed but didn't get airtime

Johannesburg, ZA
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So my last payment for a topup contract has gone, off, but I havent recieved the airtime, does vodacom bill in arears or advance? I tried calling and the very unfriendly lady just told me that I dont want to listen and understand her explanations, after I numerously asked if they bill in advance or arears. And that I would like a copy of the said topup contract.

Very very unhelpfull service from vodacom, just showing that they are still lacking in customer service

Dec 03, 2016

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