Vodacomservice in general

After a month spent on the phone, hours and hours with your customer care line and repeating myself 40 times a day to the next consultant a dispute is logged. Finally! But once again the terrible service was displayed this morning when my debit order was deducted, one time, but with a penalty fee!!! My patience with this company is running out. No I have to contact them again to rectify their mistake for yet another month. Vodacom just lost a household due to bad service and incompetent people trying to assist and transferring you 7 times in a 2 hour phone call. If there is a page for Vodacom complaints, you know you are doing something wrong.

Apr 29, 2017

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