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Vodacomnew sim card not activated after one week

On the 5th of January my father and I opened another contract under his Vodacom account for myself (Vodacom Bayside Table View). All paperwork settled and signed the sim card was supposed to be activated within 48 hours... Four days later the sim was not activated and we returned to the store to find out what was the problem. We phoned multiple customer care numbers with no success in receiving ANY help whatsoever. At the store nobody could solve the problem. Again EMPTY promises and INCOMPETANCE. We returned to the store another two times. The sim was still not activated. Now, after SEVEN DAYS and FIVE TRIPS to the store, the sim is still not activated.

Vodacom

Me
Jan 11, 2017

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