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Vodacom / contract cancellation where no feedback has been received over a month now!

1 Johannesburg, South Africa
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Beginning of September 2016 i took out a cellphone contract wth vodacom via online sales where Kelly an online consultant had to call me to explain certain things i was not sure of and clarity on fees.I accepted the offer based on information which was givwn to me& little did i know that i was shooting myself of the foot as i was mislead and later overcharged have numerously called for a refund and which i have never received, complained and later requested that the phone be taken back as it never worked which i had to request a couple of times before it was collected back.however the refund was never done and on a later stage i requested the contract cancelled which was also never done as i received no feedback regarding my complaint.this matter was twice lodged on hellopeter where only once was i contacted and all promises made were never met, which among them was that the telesales consultant will contact me and also my refund paid back to me.

Th
Nov 2, 2016

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