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Vodacom / account

Johannesburg, ZA

My debit order did not go off on 01 Feb, I changed my debit order to the 7th.On the 7th they tried to debit again. I changed my debit order for the next month not feb. My phone was locked and I made a cash payment in store and my service was connected. My debit order went off this month but for R1132.00. How is that possible when my normal payment is usually R430. Subscriber collections are not giving me the right answers and when I asked this morning to give me someone higher to talk to the phone was put down in my ear. I want my money refunded. If you make a hello peter complaint, vodacom does not even bother to phone back. I dote matter to Vodacom but they want money every month.

El
Mar 08, 2017

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