If you are looking for broadband, tv, phone & mobile??? Definitely VIRGIN is not the place to go. They claim to be cheaper than any other provider but as prices, their services is cheaper than anything.
If you got problem while with virgin?? then it is big problem because they have no one to look after customers problems, what a shame!!! You will go everywhere with your problem but you won't get solution, that's FACT. Customer care staff, supervisor, manager, installer and all, they are getting well paid for their job which they suppose to do but no one cares really.
It's like too many chefs in kitchen makes cooking worst!!! same they making ''Virgin'' a total shamble... looser. In short, do not even think to join virgin. better to pay bit more & get hassle free services.
Why I'm giving advise?? Because I have personal experience and would not want any one to go where I've been through, it's hell.