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[Resolved] Viking Cruises / incessant mailings

1 5700 Canoga Ave., Suite 200Woodland Hills, CA, United States
Contact information:

Several weeks or more ago I sent an e-mail asking to be removed from their mailing list. Now they've added my sister's name (same address) and we got two catalogs each in 2 days' time, Jan. 5 and 6. Please...we'd like to save the trees! Patricia Turner, customer #[protected] Sarah Parslow, customer # [protected] 2215 River Ridge Rd. DeLand, FL [protected]

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Viking River Cruises Customer Care's Response, Jan 07, 2016

    Dear Ms. Turner and Ms. Parslow:

    We are in receipt of your comments and sincerely regret to hear your previous attempts to be removed from our mailing list have been unsuccessful.

    Per your request, we have updated the database and all mailings under both names should cease in the next six weeks.

    If this does not happen, please contact us at TellUs@vikingcruises.com.

    Thank you for your patience and understanding.

    Best regards,
    Viking Cruises

Re
Jan 7, 2016

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