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Vidanta Group / Vidanta group timeshare scam

1 United States Review updated:

We went to a timeshare presentation at the riviera maya in nov 2015. It was the worst thing we could of done. Sadly we were scammed. In the sales presentation we asked many questions, and some questions various times. Every question or doubt we had regarding the contract was put to ease by the 2 sales persons who dealt with us. We have tried contacting them at many different numbers and sent them letters. We have been promised that our calls will be returned but they are not. They will not cancel the purchase or contract and they will not even bother to speak to us and find a resolution.
We found 170 complaints on one website against this merchant and their timeshare sales such as the one we bought. I also found dozens of complaints at other complaints boards, at the better business bureau and dozens of other sites online. If you search online, vida vacations or vacation privileges or mayan resorts you will see endless lists of customers who like us were lied to and scammed.
We found mexican timeshare solutions when searching the web for help and within a few months, they were able to get the cancellation of our contract. We are so relieved to not have timeshare payments anymore

Do not visit this resort or go to their timeshare presentation no matter what is offered to you. Do not buy from these thieves.

Mar 7, 2017
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  • De
      4th of Oct, 2017
    0 Votes

    Yes, unfortunately Mayan Palace is one of the most fraudulent resorts!!! I also had a bad experience with them, the way they treated me, and all the lies i've heard.
    The worst thing is that once you fall into their scam tactics it's almost impossible to get out.
    Here's a list of complaints about this resort i've found recently,
    you should take a look:
    Don't give up, i still have hope that sooner or later we are going to make a difference against those thieves.

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