[Resolved] Verotel Merchant Services / vtsup.com / addebito fraudolento su carta di credito
22/05/2018 19/05/2018 29, 95 PAGAMENTO ON LINE 19/05/2018 07.14 VTSUP.COM*BANANA STA AMSTERDAM NL N. 645450
24/04/2018 22/04/2018 29, 95 PAGAMENTO ON LINE 22/04/2018 12.33 VTSUP.COM*BANANA STA AMSTERDAM NL N. 635644
21/04/2018 19/04/2018 29, 95 PAGAMENTO ON LINE 19/04/2018 17.56 VTSUP.COM*BANANA STA AMSTERDAM NL N. 635742
in queste tre date sono state prelevate somme dalla mia carta di credito illecitamente richiedo l'immediata restituzione delle stesse sulla mia carta. Se non otterò risposta in tempi ragionevoli sarà mia cura adire a vie legali e denunciare l'accaduto alla polizia postale. la mia mail di contatto è firstname.lastname@example.org (mail usata per iscrizione di prova al costo di 5.00 euro). Inoltre chiedo l'immediata cancellazione di tutti i miei dati dal Vs database. Attendo un sollecito riscontro.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Verotel Merchant Services / vtsup.com Customer Care's Response, May 30, 2018
Dear Sir / Madam,
I have refunded 4 transactions, figured you would also want the payment on April 22 back. Please do note that you indeed did a trial signup for 5 euro on March 16, but never cancelled it. Next to this, you signed up again (full price) on April 19. Both memberships have recurred and we can understand that you did not want this.
However, please do seek our support directly next time. We email you after every transaction, provide email addresses and phone numbers, not only in this email, but also on our websites (www.verotel.com and www.vtsup.com). You have not contacted any of these, but instantly complained here. The result is the same; you have your money back, but we would appreciate it if you'd allow us to help you directly.
More Verotel Merchant Services / vtsup.com Complaints & Reviews
- Vtsup.com/Verotel - Unlawfully taking money from my credit card account 
- vtsup.com*Banana Sta. - vtsup.com*banana sta. 
- [Resolved] vtsup.com (Verotel) - Fraudulent charges pinned to credit card 
- Vtsup,com Verotel Nl - Overseas charges without authorization 
- Verotel Merchant Services / vtsup.com - cargo a mi tarjeta desde enero de 2017 hasta febrero de 2018 
- Verotel Merchant Services / vtsup.com - me di de baja y me siguen cobrando
- Verotel Merchant Services / vtsup.com - me han cobrado algo que no he solicitado
- Verotel Merchant Services / vtsup.com - unauthorized charge/cargo fraudulento
- [Resolved] Verotel Merchant Services / vtsup.com - unsubscription 
- [Resolved] Verotel Merchant Services / vtsup.com - vtsup, banana*.com