Menu
CB Credit Cards Verotel Merchant Services / VTSUP.com cargos no autorizados de la tarjeta de credito
Verotel Merchant Services / VTSUP.com

Verotel Merchant Services / VTSUP.com review: cargos no autorizados de la tarjeta de credito 6

X
Author of the review
1:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Mi nombre es Xabat y solicito el reembolso de 29, 95€ mensuales (casi 260€) de todo el año 2018 ya que yo no he autorizado y no he aceptado en ningún momento nada de esta página o wep. Me han ido descontando entre los días 15 al 19 de cada mes. No sé qué publicidad es, solo se que me han ido cobrando. Lo único que pido es que se me devuelva el dinero y se resuelva esto lo antes posible. Muchas gacias!

View 0 more photos
Verotel Merchant Services / VTSUP.com customer support contacts
Address

Danzigerkade 23D, 1013 AP, Amsterdam, NL

Website
File a complaint Write a review
Dear Xabat,

I'm sorry to hear you are unfamiliar with these charges done through our processing system.

Please, kindly contact livesupport@verotel.com to be assisted in finding out what these charges are,
and if they need to be refunded.

Kind regards,
Verotel Support
Verotel Merchant Services / VTSUP.com customer support contacts
Address

Danzigerkade 23D, 1013 AP, Amsterdam, NL

Website
File a complaint Write a review
Dear Pedro,

Please email livesupportverotel.com with more information (first 12 digits of the card) as I am unable to find any transactions with the limited information provided.

Kind regards,
Verotel Support
Verotel Merchant Services / VTSUP.com customer support contacts
Address

Danzigerkade 23D, 1013 AP, Amsterdam, NL

Website
File a complaint Write a review
Dear Pedro,

Thank you for your message. Can you please send an email to livesupport@verotel.com (livesupport at verotel.com) and include the first 12 digits of the card number. Our support team will then take care of this and get back to you.

Kind regards,
Verotel Support
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

More Verotel Merchant Services / VTSUP.com reviews & complaints

Verotel Merchant Services / VTSUP.com - Unlawfully taking money from my credit card account 71
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - vtsup.com*banana sta. 72
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - Fraudulent charges pinned to credit card 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - Overseas charges without authorization 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Verotel Merchant Services / VTSUP.com - unauthorized use of card and taking money
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - vtsup, banana*.com
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - I do not know why you are illegally withdrawing 29,95 € from my bank account every month!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Verotel Merchant Services / VTSUP.com - pagamento con carta illecito
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
6 comments
Add a comment
J
J
Jesús
, ES
Jun 30, 2020 1:57 pm EDT

Muy buenas, mi nombre es Jesús Hermosilla Sánchez y me están cobrando unas cuotas de 29, 99 y 9, 99 sin mi permiso de una página a la cual no reconozco.
Les ruego que me devuelvan todas las cuentas y me borren de sus datos ya que de lo ser así mi abogado se pondrá en contacto con ustedes.
Gracias.
PD: espero respuesta en jesus_hermosilla_@hotmail.com

V
V
Verotel Merchant Services / VTSUP.com
Amsterdam, NL
Jul 07, 2020 11:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Jesús

Dear Jesus,

I found both transactions but am unable to refund them. Reason: both transactions have been authorized through a 3D secure authentication, which means that the card was present and your bank accepts liability for these charges if you claim you did not authorize them. Or you did authorize them and feel bad about it, but then you should not claim fraud. Please contact your bank.

Kind regards,
Verotel Support

J
J
Jesus Guerrero Yañez
, US
Feb 11, 2020 8:51 pm EST

hola buenas tardes, de igual manera me estan cobrando una cantidad considerable por favor no se que tipo de pagina es esta o porque estoy registrado ni cuales son los cargos por los que se me hacen retiros sin permiso de mi targeta, les pido por favor que me den de baja y se me deje de retirar los cargos .

H
H
hristo mladenov
, US
Dec 11, 2019 2:21 pm EST

Hola me están cobrando 29, 95 cada mes por favor aganme la devolución y quitarme de esta página que no me e registrado en ningún momento contacten x email

E
E
Emilio garcia pelaez
, US
Sep 14, 2019 3:48 am EDT

Hola me han cobrado cuotas 29, 95€ durante meses sin yo dar ningún permiso de hacerlo, por favor ponganse en contacto por mi email para solucionarlo o denunciaré inmediatamente.

P
P
Pedro López Rebordosa
, ES
Sep 09, 2019 2:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Mi nombre es : Pedro López Rebordosa
Mail: pere_lopez@yahoo.es

Les agradecería anularan mi suscripción ya que no recuerdo haberla realizado

Con gracias anticipadas, reciban un cordial saludo

R
R
Riccardo111
, IT
Jan 22, 2019 12:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Non riesco a capire chi siete, vorrei delle informazioni sul servizio che sto pagando, e voglio che venga interrotto immediatamente, visto che non sto utilizzando alcun servizio.
Voglio informazioni celeri su questi pagamenti, o contattero le autorità competenti.

V
V
Verotel Merchant Services / VTSUP.com
Amsterdam, NL
Feb 20, 2019 9:39 am EST
Verified customer This comment was posted by a verified customer. Learn more

Dear Riccardo,

I'm sorry to hear you are unable to detect what purchase has been done using our payment processing. Please, kindly contact livesupport@verotel.com, who will happily assist you in finding out what charge this is, and if this needs to be refunded to you.

Kind regards,
Verotel Support

Learn how the rating is calculated

Write a review File a complaint

Verotel Merchant Services / VTSUP.com contacts

Phone number
Website
www.verotel.com
Category