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Verizon Communications

Posted: Jun 14, 2017 by    

fios

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When I signed up for the 49.99 tv and internet bundle I was told I would pay a deposit for the first three months and my bill would go down to 59.90 a month. I never saw a change in my bill. Every month I was charged 96 dollars. When I called they claimed that I was taken off the bundle without notification because I was late with a payment. I was never notified of this clause by the agent nor was I notified that I was taken off my contract. As I understand it this practice is illegal.
Complaint comments Comments (0) Complaint country United States Complaint category Internet Providers

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Verizon Communications Logo Verizon Communications
Customer Care Service
1300 I Street, NW, Suite 400 West
Washington
District of Columbia
United States - 20005
+1 212 395 XXXX
+1 202 789 XXXX
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