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ValuePlusOnline / cancellation

1 AZ, United States Review updated:

i got the message of no website for called the [protected] and was closed so they gave me the website for i filled out a form with the subscriber number and my information and stopped them from billing me..i will follow up and make sure i am not billed by any companies and if i am i will file a complaint with the arizona state attorney generals office...try the website and see if you can get results, getting ripped off makes me furious.

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  • Jo
      18th of Jul, 2008
    0 Votes

    Apparently you are automatically signed up for a "trial membership" if you make a purchase.
    I have made at least six calls asking for an email confirming my cancellation and every time I am assured that I'll get the email within 48 hours. Of course it never happens. Tha cancellation confirmation number I was given on the phone doesn't allow me to access my account to confirm that it is cancelled.
    The people on the phone never know why "you haven't been sent a confirming email" but "I'll take care of it right now"


  • Jo
      22nd of Aug, 2008
    0 Votes

    I ddid not sign up for any gift cards I order perfect path grass seed and eifferent these are on the website and I elected none but it seems that this company gets the last 4 digits from the order your are requesting...and enroll you for stuff your did not agree to...this is horrible...scam scams scams cannot order anything that is advertised on tv

  • Do
      20th of Nov, 2008
    0 Votes

    I, too, have been trying to get a refund for an unawthorized payment of $19.95 from this company. I first spoke with a lady named Jordan who assured me that this would be refunded. After a month and no refund, I called 800-475-1942 again, and spoke with Crystal. She showed that my bank had been sent a refund the day after I called. The bank has not received anything. I don't know how this company was able to take this money without my approval. I do not use coupons, so i would not have ordered them. Please warn anyone you know of the danger. I plan to seek legal action if I do not see a refund soon.

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