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USAA / lost poa!!!

NY, United States Review updated:

My husband gets his orders...we do ALL the neccessary paperwork (tons), one of them being the POA for the banks...
I go to access the account and ALL OF OUR MONEY and I am told " we don't have your POA...but don't worry you can just put it in the mail and "the back office" will take care of it next week sometime" (!!!) Unfortunately it must have been misplaced.
HELLO...you misplace car keys not a POA.
Funny thought...if I had access to his account because they had the POA, I would close this account PDQ!!!
The bottom line...bank with a local credit union near you.

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Comments

  • Mi
      13th of Apr, 2012

    USAA has become a complete scamming to its member/owners. I had 25 years with them in paid premiums and they dropped me on my VALID first claim of stolen furniture on a move. They never intended to ever pay any claims! Drop them before they drop you!!! And self-insure yourself with your state department of insurance! Its much cheaper and honest!

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