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US Bank - Auto Loan / lease end rip-offs

1 United States

My lease residual was about $24,500. Carmax afforded me $27,000 for the car so I could make about $2500. US BAnk refused to let me sell the car to Carmax unless I paid them the whole $27,000. This after they inflated the cost of supposed scratches and dents to 5 times the amount a detail shop fixed them for. Never lease from US Bank. NOT only that, but when you call US Bank to complain, their people are extremely rude.

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