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United Parcel Service [UPS]customer representative behavior

Review updated:

I did not get my package today.( 1/17/17)
It was supposed to delivered to near UPS location I chose on your website.
However,
it was delayed, not delivered and action required.
So, I called the customer service.
Unbelievably,
She just hung up on me less than a 30 second after I coneccted.
I could not understand what she said. ( not clear).
How could she just hang upmthe phone purposely.See the Top 10 Worst Complaints in Los Angeles, CA
(about 8:40 PM 1/17/17)
I've never seen this kind of incident in my whole lifetime. (40 ys)
I am extremely disappointed about UPS customer care.
This was the only way I could complaint.
In addition,
I talked to a few representatives,
they sounded like don't want to talk to me
and not speaking clearly.
Honestly, They all sounded lazy and not willing to help.
That's all about what I want to complaint about.

Jo
Jan 17, 2017
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Comments

  •   Jan 18, 2017

    How do you know she hung up on purpose? What does the tracking number show?

    0 Votes

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