United Parcel Service [UPS] / bogus tracking information

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tracking information shows that my delivery package is on time, to be delivered this date of 11/29/2017, in South Carolina. However, there is no indication that it ever left Texas; much less, arrived in South Carolina. And, worst of all, there is no way to get customer service from a live person; with the virtual assistant only telling me what I can read for myself. A company that will not provide customer service must know that their service sucks. I will avoid sending or receiving UPS shipments in the future.

Nov 29, 2017

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