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Uhaul / fraud and scam

United States Review updated:
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A U-Haul 17ft truck was rented for a trip from FL to CO and now for 2 straight days we have lost 4 hours per day due to blown tires. It takes the company 2-3 hours to get someone to the scene and than approx 1 hour until you're back on the road. When you call in to the HOT line - "We will call back." WELL NO one does. They have your credit card/ money and you are in a location you don't know and all your "stuff" is in the back of their truck! Talk about taking advantage. Save yourself the trouble DON'T USE UHAUL.


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  15th of Oct, 2009
Agree Disagree 0 Votes
i understand, they allowed me to leave with a ball tire, from Conn. to north Carolina--then they stupid with me on the 800 number--there represents are ignorance and do not no customer service--at all

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U-Haul International Logo U-Haul International
Customer Service
Overall Satisfaction Rating

130 Reviews
United States - 85004
+1 800 468 4285
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