U-Haul International headquarters
United States
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U-Haul International website
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Overview of U-Haul International complaint handling
177 U-Haul International reviews first appeared on Complaints Board on Aug 10, 2006. The latest review Rent a truck was posted on May 25, 2022. The latest complaint overcharging was resolved on Aug 19, 2014. U-Haul International has an average consumer rating of 2 stars from 177 reviews. U-Haul International has resolved 40 complaints.
About U-Haul International
Founded in 1945, U-Haul is the industry leader in do-it-yourself moving and self-storage with more than 21,000 locations across the U.S. and Canada.
Additional information
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Latest U-Haul International’s complaints
U-Haul International - Rent a truck
I reserved a truck on Monday 05/23/2022. Got to location for it to be closed and my reservation cancelled 45 to the place for them to make reservation at another place costing me another fee. Get there to uhaul having a system outage. Now. I’m stuck on side of road in not a very safe neighborhood. To be told they have ETA as to when system would be back up...
Read full review of U-Haul InternationalU-Haul International - Trailer Warranty
On 02/05/2022, I attended the 2275 Barton St E, Hamilton ON location and dealt with Colin Weese. I am very concerned about this young man's response to this situation. On 28/4/2022, I spoke with Customer Service clearly identifying the fact that I could not locate my receipt for a trailer hitch that I had installed in 2009. This hitch had a lifetime...
Read full review of U-Haul InternationalU-Haul International - Charges on acct
My sister Kim Baird rented a uhaul in Tennessee and I called in to pay for the first 4 days. I called back again and paid for an additional 3 days. At NO POINT did anyone tell me that my card would be kept on file an ALL charges would be debited. I am now out $468.00 on charges I did not approve. I have contacted the local uhaul in Kinsport and spoken to...
Read full review of U-Haul International
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