SUBMIT A COMPLAINT

Turkish Airlines / my damaged luggage

Turkey
Contact information:

On October 14, 2017 I VasileJulea flew with Turkish Airlines from Chisinau (Moldova) to Istanbul (Turkey) then from Istanbul (Turkey) to JFK International Airport (New York) where I picked up my luggage and I realized there were a few scratches on my luggage and one of the four wheels was missing I was very disappointed because I recently purchased the luggage for $350.00 USD, Immediately after I collected my luggage I reported the issue to an agent at the Turkish Airlines counter (Tardeep Kaur) She provided me with the necessary information required in order to file the complaint. File Reference # JFKTK 16888. I am a frequent traveller but has never encountered any damage to my luggage in the past I expect the highest quality of customer service from Turkish Airlines and I'm hoping I will be treated with respect and dignity in order to keep me as a customer in the future.

Turkish Airlines
Turkish Airlines
Turkish Airlines
Turkish Airlines

Va
Oct 17, 2017

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