SUBMIT A COMPLAINT

Turkish Airlinesavoid turkish airlines at all costs

1
A Review updated:

I bought 2 tickets on 1 Sep 2009 from Johannesburg to Dushanbe on the Turkish Airlines (TA)website. The same day I heard from Tajikistan friends there were problems with our visa application. I went to the TA office in Johannesburg and cancelled the tickets. I was informed there that the penalty would be +- ZAR 1000, but that the refund could only be made by the internet sales department. I phoned the international call centre in Istanbul on 4 Sep at +- 12h00 and spoke to Fatih Colak who also confirmed that the penalty would be +- Euro 90 (approx ZAR 1000). After several emails and a visit to the Johannesburg office, I was eventually refunded my payment but less ZAR 2000. This penalty is double the amount I was quoted by two TA representatives. I have since been told that the penalty is per ticket. But when I look on the TA website nowhere does it state this. The fare notes only state ZAR 1000. If these are the terms and conditions of the sale it should be clear at the time of purchasing the ticket otherwise it constitutes misrepresentation. If TA can show me where it states that this is per ticket on their website I am happy to pay, otherwise they must refund me ZAR 1000.

  • Sumreen Nadeem Mirza's Response · Sep 19, 2019

    My flight number was tk711

  • saraalfy2000's Response · Oct 29, 2019

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

  • saraalfy2000's Response · Oct 29, 2019

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

  • Ankita Arora's Response · Nov 04, 2019

    I want to talk to customer care but they are not picking my call

Comments

  • V
      Oct 06, 2010

    I had a bad experience with Turkish Airlines too. In february 2010 my luggage - a Samsonite trolley - got completely damaged during a Turkish Airlines flight from Brussels to Cape Town. I filled in an official document, and after 2 weeks TA in Cape Town offered me a cheap trolley of a minor brand which I refused. No problem, the TA servant in Cape Town told me, and she contacted a colleague in Brussels. Back in Brussels I contacted TA: no answer. After many mails and telephones, it was a Turkish person working for a travelagent who advised me to contact his Turkish friend at the TA desk in Brussels personally, and I immediately got an answer: plz come to our office. But...there they proposed me to replace my Samsonite trolley by a huge ugly suitcase of a cheap Turkish brand. I told her I didn't want a huge ugly suitcase in stead of my nice little Samsonite trolley (handluggage!), and for sure not of this cheap brand. She told me she would contact the TA headquarters in Turkey. Every now and then I sent an email to ask if they were dealing my claim; but I never got a proper answer. To make a very long story short: untill now, this problem isn’t solved yet. This is of course, after almost 9 months, a real shame for this company Turkish Airlines that doesn't really respect its clients. My question to you: what do you advise me to do?

    0 Votes
  • B
      Dec 09, 2011

    Turkish airlines in the ika-ist-YYZ ticket bought. When we make a flight is delayed 45 minutes Istanbul said. Meanwhile, Turkish Airlines at the airport had been helping me a hostess. This telephone survey with manic hostess gave each other. Then this lady called me and in Canada if I had sordu.Toronto flight. We ate, and later came to take her hotels of my travels came across this a few times we have together. 10.000.-usd wanted money from me. I gave. Then the phone could not reach. I wrote to customer service status of Turkish Airlines, but they gave me such an application if there answer. How will I receive my money back I am.

    0 Votes
  • A
      Aug 18, 2015

    Hi please avoid travelling with turkish airlines as this is what happened to me my husband and my little boy 8 months old. We travelled on the 02/08/2015 the flight was supposed to be for 4 but we did 5:30 hrs, when we landed my baby's pushchair tyre couldn't be found till 1:10 am. And then we were advised to buy a new one for refund. Up to now there is no email reply from them. This is untrusted and a stressful airline company.

    0 Votes
  • R
      Feb 25, 2019
    Turkish Airlines - Creating Miles and Smiles
    Roumieh Travel
    Gambia

    We have been trying to create an account for miles and mores for our client, but we have been facing difficulties.
    Kindly help to assist as we are having a lot of clients traveling with your Airline and want to have an account but unable to.

    Regards,
    Roumieh Travel Agency
    The Gambia
    GSA for Turkish Airlines

    0 Votes
  • L
      May 19, 2019
    Turkish Airlines - Seating
    United States

    When we made our reservations our travel agent requested aisle seats next to each other. When we get to the airport and got our seats assigned it was a window seat and a middle seat. This is not what we wanted especially for a 10hr and 30 min flight.

    0 Votes
  • F
      Aug 17, 2019
    Turkish Airlines - Checked in luggage
    Macau

    Luggage damaged when arrived in destination. (Have photos)

    0 Votes
  • S
      Sep 25, 2019
    Turkish Airlines - Missing luggage
    Canada

    Hello I'm Samreen Nadeem I'm the citizen of Canada I travelled on 10th September 2019 during flight from Islamabad international air port a lot of stuff is missing from my luggage worth $ 1000. I'm notifying you to take action against them and try to recover my stuff

    0 Votes
  • H
      Oct 09, 2019
    Turkish Airlines - Refund of my ticket and amount
    Kheway wali , wazirabad . Gujranwala
    Pakistan

    Sir my name is Ali Raza Sir I was purchase the ticket from Travel Agent now I am in Belgium My brother is patient As per Doctor we donot go back in One week thats why I want to refund of my return package but travel agent refuse it kindly do some thing for me

    Cell : + 92 [protected]

    0 Votes
  • N
      Nov 02, 2019
    Turkish Airlines - Complain
    United Kingdom

    Turkish AirlinesMy ticket no# [protected] NAME ANDREW DAOWUD I came to your office in istanbul air port on 29/9 asking to reschedule my flight tk1485 from istanbul to billund to be on 1/10 instead of 30/9 Tk air line by mistake has rescheduled my colleague ticket to 1/10 as well My college name is Hend...

    0 Votes
  • S
      Nov 03, 2019
    Turkish Airlines - Complaint
    United States

    August 31, my old mother and I had a flight back to Washington DC from Istanbul with Turkish Airlines. We checked in our luggage and were given two checked in tickets. Knowing that all have went on fine as usual, i did not check out tickets till few minutes later in which I found out...

    0 Votes
  • K
      Nov 04, 2019
    Turkish Airlines - Luggage
    Switzerland

    Good sir, madam,

    I travelled from Cairo to Geneva via Istanbul and it was damaged to my luggage.

    It happend than when I get back my luggage I saw that at airport Geneva.

    So I complain that and would know what I have to.

    Thank you for your answer.

    0 Votes
  • S
      Nov 05, 2019
    Turkish Airlines - Borg el arab airport Alexandria
    United States

    Although i was flying from Istanbul ti Tehran and it was a direct fly, They forgot to bring our luggages and i had some serious staff which i needed for today and tomorrow early morning, flight number TK 870 dated 26 October 2019 from istanbul to Tehran. It was worst experience i have...

    0 Votes
  • A
      Nov 09, 2019
    Turkish Airlines - Flight status
    Turkish Airline
    India

    No respond from customer care

    0 Votes

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