Volotea’s earns a 1.0-star rating from 1 reviews and 2 complaints, showing that the majority of travelers are dissatisfied with flights.
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Worst customer service ever
Horrible customer service, We were treated very badly today in this airline today in France, they told us to check in another area due to lighting problems, after we waited patiently for our turn after 45 minutes they told us what it wasn't, at the volotea place the workers from that company they did not help us and were very rude, our worst day, we lost our flight round trip and also had to spend more money in hotel in Paris DO NOT FLY WITH THEM
2 Volotea Complaints
Faulty website
I am now in financial difficulty all because of a major fault in Volotea's website. I specifically selected PayPal Credit as my funding source for an airfare and they have instead gone and charged my bank account. I'm locked out of PayPal Credit and moneyless. And Volotea customer service did nothing to resolve the problem, claiming that cancelling a flight only refunded volotea credit instead of much needed money.
Desired outcome: Fix that website and come up with a more accommodating solution to money problems
Confidential Information Hidden: This section contains confidential information visible to verified Volotea representatives only. If you are affiliated with Volotea, please claim your business to access these details.
Cancellation of my flight
I have booked my fligh and after 2 days I received an email fo cancelation of my flight. It is difficult to contact volotea and receive the ammount I have payed using your site. The beggest problem is that I have received this email of canceletion of my flight and still I can see the excact flight on you site (even if it is canceled)... Cheaper than it wa...
Read full complaintIs Volotea Legit?
Volotea earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Volotea.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Volotea.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
According to our analysis, Volotea appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
Several positive reviews for Volotea have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Volotea and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Volotea protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Volotea complaint handling
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Volotea Contacts
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Volotea phone numbers+1 (003) 493-1171777+1 (003) 493-1171777Click up if you have successfully reached Volotea by calling +1 (003) 493-1171777 phone number 0 0 users reported that they have successfully reached Volotea by calling +1 (003) 493-1171777 phone number Click down if you have unsuccessfully reached Volotea by calling +1 (003) 493-1171777 phone number 0 0 users reported that they have UNsuccessfully reached Volotea by calling +1 (003) 493-1171777 phone number
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Volotea emailsgroupes@volotea.com92%Confidence score: 92%press@volotea.com92%Confidence score: 92%Communicationtravel.agencies@volotea.com90%Confidence score: 90%dataprotection.officer@volotea.com86%Confidence score: 86%
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Volotea social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 19, 2025
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