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[Resolved] Truworthsclosing of the store before time

Good day
I went to Truworths golden walk last week Wednesday and Thursday at 17:50 and the store was already closed but the time on the door says 6:00 o'clock, like how is that possible ?.can you please go back and change your time on the door .I believe they should be closing at 6 :00 o'clock on the dot not one minute before as it says 6:00 on the door.i explained this to the security guy at the door and I was told thats the time they close the door every day

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Truworths Customer Care's Response, Jul 30, 2018

    Good day,

    Thank you for your post and bringing this to our attention.

    We will escalate this matter to the relevant Management team who will be sure to investigate your concerns raised.

    Kind regards,
    Truworths Online

Ph
Jul 29, 2018

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