I've been an Amazon.com customer MANY years, and spend *thousands*. I had this happen to me for $17.49 purchase! Then, to add insult to injury, the recovery company wanted an additional $25 on top of that for a collection fee!
Then there's also a threat in the letter, because why not spit in my face as well as insult me. "Your name has been entered in TeleCheck's nationwide computer files. Until this is resolved, TeleCheck may not approve your transactions at more than 300, 000 merchants and banks who use TeleCheck nationally."
REALLY, REALLY, REALLY Amazon, this is how you treat your long-standing, loyal Amazon customers???
WHAT in the WORLD is Amazon thinking!!! They could have just simply emailed me and I would have gladly paid what didn't go through. Instead, they insult me with a recovery service???? Bezos, get your head screwed on right with this one, seriously. This was not only insulting -- cost me hours of my time.
When I called TRS Recovery, they said the only way to file a dispute was by a written letter or fax. SERIOUSLY???