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Afni Customer Service

Afni, Inc.

1310 Martin Luther King Dr.
Bloomington
Illinois
United States - 61701-1465

Customer Support Phone Numbers

1866 352 0479(Customer Service)
1 0
+1 866 377 8844(Head Office)
1 0
+1 866 778 2364(Opelika, Alabama)
1 0
+1 800 518 4337(Tucson, Arizona)
1 0
+1 888 281 2364(Tucson, Arizona)
1 0
+1 877 448 2364(Bowling Green, Kentucky)
1 0
+63 24 622 364(Philippines)
1 0
Mon7:00 AM - 9:00 PM
Tue7:00 AM - 9:00 PM
Wed7:00 AM - 9:00 PM
Thu7:00 AM - 9:00 PM
Fri7:00 AM - 9:00 PM
SatClosed
SunClosed
Offices

Alabama
1000 Jeter Ave., Opelika, AL 36803
 
Arizona
  • 5320 N. LaCholla Blvd, Tucson, AZ 85704
  • 7810 East Escalante Rd, Tucson, AZ 85730
Kentucky
2625 Scottsville Rd, Bowling Green, KY 42104
 
Philippines
Commonwealth Ave. Diliman Commercial Complex, Quezon City, PH 
Plus

Afni Complaints & Reviews

Afni, Inc. / collection call for wrong balance

Al
Alex Harper on Oct 12, 2017

Received a call from AFNI and had a person by the name of "Cat" tell me my balance with Verizon was $ 306.24. She stated that she was a Third party collector. (Afni according to Verizon is one of their divisions, so it is not a third party collector) When I finished with her, I got verizon...

Afni, Inc. / us cellular

Ns
ns4704 on Jul 5, 2017

Lost a job a couple years ago, and went in to cancel my phone contract during this rough time. The people at the local store said that it wouldn't be a problem to cancel, I just had to pay a fee of $125. So I paid it, in cash, out of pocket, right there. I asked if there was anything else...

Afni, Inc. / Unethical behaviour, attempt to collect false debt

No
nothappywafni on Mar 19, 2017

Just received a collection notice from Afni that I owe Dish Network $691.06. Funny...I have never had Dish Network service at any time. I have found that this seems to be a common practice of Afni to send out fraudulent notices as well as pick up old debts that are past the statue of...

Afni, Inc / False claim, stating i owe $8, 779. 44 to them, or my license will be suspended.

Pa
ParPar75 on May 26, 2015

I just received a letter from afni inc, stating i owe them $8, 779. 44. For a loss and damages. . They threatened me by saying they will take the comparative negligence laws, and that the department of transportation told them that mt license will be suspended and registration, if i do not...

AFNI / Former Employee

Ex
ExEmplyee on Oct 19, 2013

I am posting this to actually try and help you, and I encourage you to keep that in mind and read thoroughly through all that I have to say. I was previously a debt collector employed at Afni, and I am going to let you know what I would do if I received a bill from Afni, or had a listing...

Afni Collections, Inc. / Collection on account never had

Sh
Shiseido on Jan 29, 2013

Received a letter to settle an account that never existed. The letter claimed that I could pay half of the total balance of an AT&T Mobility bill. I have never had an AT&T Mobility account. I googled the company, and found pages and pages of reports of fraud.

Afni, Inc. / Settlement Offer

Ma
Marymichael on Sep 11, 2012

I was sent a "Pay only HALF OF YOUR BALANCE to settle your account" offer. I never have had an account with the company they mentioned:T-Mobile. The said I could pay either online or with a credit card. They asked for my social security number plus my credit card number and 3 digit code. I...

AFNI / Trying to collect debt that does not belong to me

Ti
TiredShelly on Aug 31, 2012

AFNI has attached my address to someone elses debt as it appears that me and the debt have similar names. I have confirmed with them that my social security number does not match that of the real debtor. They have placed a collections account on my credit file using my name and home...

AFNI / debt scam

Ie
ie123 on Apr 15, 2012

April 06, 2012, I received a settlement offer in the mail, stating I owe debt to QWEST. I never have had service with Qwest, in my life. In the letter sent to me, it states this; For proper credit on your account please write this number 030186070-02 on your payment. Afni, Inc.Account #...

afni,inc / Cable Bill

Ke
Kelly Polley on Apr 14, 2012

I got a Bill today from afni Inc offering Me a discount payment offer on a bill from a cable company that I had over 7 years ago. Mind you I, I haven't received a bill from this company, Telling me I owe this bill, Just out of the blue I get this payment offer from afni Inc, I looked...

Afni. Inc. / Fraudulent Phone Bill

Ma
madphonelady on Mar 12, 2012

I received a collections letter from Afni.Inc stating that they were "making another attempt to contact me regarding my overdue Verizon account. They were offering to settle for half what they said we owed ($577.75). The spelling of the first name of the person addressed on the letter wa...

Afni Collections / Scam

Ne
never a customer on Dec 12, 2011

A company called Afni sent me a collection notice for an AT&T bill of over $500. The problem is that I have never once had AT&T in my life; I've only had Verizon. Furthermore I've never had any problems with Verizon and I've paid my bill on time and never lost service. So...

Afni Inc / alleged phone bill i dont owe

Th
The Deaf Guy on Jun 29, 2011

Afni Inc. alleges that i owe ATT $80.00 dollars which afni claims ATT has placed this acc with them for collections. ABSOLUTE LIE! After getting a better deal from a local cable company (Time Warner) for a service bundle of cable TV, digital phone service and high speed internet, i took...

afni,inc. / forgery

Rh
Rhonda olague on May 7, 2011

I am a forgery victim in the state of california for forgery with a bill I cannot clear out of my credit report with t-mobile for 389.04. I have filed a complaint with the ftc and sent in appriopiate paperwork incuding a police report and filed affidavits with this organization. Over 80%...

Afni Collections / Cell Phone Bill

Cr
C_Ramirez on May 1, 2011

OMG! These people are plum AWFUL! I applied for service through tmobile and discovered that there was a old account created in 05 well i was only 16 in 05. So i was told to contact AFNI where my account had been sold. So i called and that lady was just so RUDE!!! Basically calling me a...

AFNI / BOGUS COLLECTION LETTER

Je
jewel877 on Apr 28, 2011

MY DAUGHTER RECEIVED A LETTER FROM AFNI STATING SHE OWED (APPROX.) $2, 785 TOAT&T. SHE IS 23, HAS NEVER HAD AN ACCOUNT WITH AT&T. I UNDERSTAND THAT THIS IS A BOGUS CLAIM BUT CAN THEY DAMAGE HER CREDIT RATING? I READ THAT WE SHOULD NOT CALL THEM, OR GIVE THEM ANY INFO EXCEPT FOR WHAT IS IN THE FORM THEY SENT. WHAT, IF ANYTHING SHOULD WE DO?

AFNI / fake company trying to use dummy companies to collect money

Lu
luciana kendricks on Apr 23, 2011

They sent me a bill stating I owe 929.52 for a ATT mobility and I'm seeing different complaints online stating that they are a fraud company using fake companies to collect money.

Afni, Inc / Former Employee

Af
Afni-sick on Mar 30, 2011

I am a former employee of Afni, Inc. in Bloomington. I had to quit after my morals were pushed to the limits with what supervisors/coaches wanted to me to say to consumers. It was by far...the worst company I have ever worked for in my lifetime of 42 years. I was appauled. If...

Afni Inc / FRAUD ALERT~!!!

We
Welson Tsai on Mar 29, 2011

Recieved a collection notice for this FRAUD SCAM company which stated that I owed $2000 to T-Mobile, and would like to offer me 50% off for the settlement. Ok, the point is I `ve been use ATT as my cellphone carrier for 6, 7 years, , noting could be relate to T-Mobile, so I called AFNI...

Afni Collections Inc. / Invalid phone service charges

Kr
kronos6840 on Mar 26, 2011

I am getting harssing letter from some sort of collection agency call Afni inc.for a verzon bill for several amount for a phone bill that suppose tobe created in 2007.I have no ideal what these bills are for or anything about them until now. I call the company who sent them to question...