Systems And Services Technologies [SST] complaints 46
Systems And Services Technologies [SST] - Stolen payment
I made a payment for the month of January, 2022. The incompetent, ditzy customer service rep keyed in the payment wrong (even though I use the same payment method everytime I pay). The payment is in the system, my bank confirmed they pulled the payment, but SST is sending me collection notices and collection calls for a payment they have in their system. They keep telling me they are going to fix the problem. It has been 21 days, and they payment is still in the system, but they claim they don't know why it is not posted to my account.
Do not fund with this company. They are a FRAUD. They stole my money and are recording everyday late because they refuse to process the payment to my account.
They also supposedly have "supervisors" that don't exist.
I see them having a Class Action suit in the near future.
STAY AWAY FROM SST! THEY ARE A FRAUD COMPANY!
Systems And Services Technologies [SST] - Credit card
I have been paying 250.00 a month for more then two years, with out using the card, I paid over 6000.00, they say I still owe over 6000.00, nothing came off the bill, these people are real crooks during a pandemic, so I stop paying, now they are calling me 6 to 8 times a day like crack heads, real low life's stay away from this company, this has to be criminal to charge these rates, [ usery]
This is my first time dealing with this company. I set up automatic payments and when I check my bank sttaement I had two payments drafted from my bank account from them on the same day. I call on a Saturday to ask why I was charged twice they claim my account was set up for auto draft. When I ask for a refund they tell me I have to wait. Then I get a call...Read full review
Systems And Services Technologies [SST] - secure loan
I have been charged my monthly payment twice in one month more than once. Each time has been the fault of the company and they give a hard time for the additional charge to be refunded. The process takes at least a month, in which the next payment is due so the refund becomes pointless. This throws off the budgeting for the customer. Additionally, no one ever seems to have an idea of how to resolve the situation, although they can see an additional payment was charged. When the refund is finally approved, it is sent as check through the mail which makes the process even longer and more inconvenient.
My husband and I have a joint loan on our RV. His credit report says we are current, but mine is showing we are 30-60 days late, with February's payment showing not made. What the heck?? These people are a joke!!! We've also been paying on this loan for 2 years, but my credit report says we have paid off 0% of our loan. How can you pay on something for 2...Read full review
11/02/2018 - 11/13/2018 CL942339 Estate Claim I have made several Attempts to contact this company over a Estate Claim they have on a Estate account and I keep getting a runaround with the people that i need to talk to are never at work they are all ways out of the office. they started off with a 20k claim and after they got the Boat back the claim wa...Read full review
I have been a customer to SST for 14 years and their customer service is very poor. The main phone line puts customers through too many prompts and questions from the actual representative which can cause a person forget what they need assistance about. I called 5 times trying to dispute a charge and got disconnected three times and a representative...Read full review
On March 31, 2016 at 2:02 pm, I received a call from the aforementioned company. It was an automatic dialer. When I answered the phone an automated message stated, "Please hold for an important call." It then hung up on me. Today ... Saturday, April 2, at 8:04 am, it happened again. Infuriated with receiving a "prank" wakeup call, I called them back. I...Read full review
This company is awful !! I was 5 days late with a payment. Called and gave them a date for the next week for the payment. They will not take it off auto dial-- they call every hour. When answered it hangs up. This is harassment in my opinion ... never will I deal with that company again!!!Read full review
This company is the most terrible people to work with! They are so rude. I feel like they are keeping my payment there to get my Vehicle. DOTTIE is so rude. She makes me cry every time. 1380 extension girl gave me some information and then DOTTIE got hormonal and snarky and then wouldn't let me pay my bill at all. Now I have to talk to lawyer. BEST PART. I'm NOT BEHIND... yeah. That's the best part.Read full review
First off this company is by far the worst company ever. I would rather deal with collections. I have two loans through this awful company. I sent both my payments at the same time and they received one and not the other makes sense right? It was around Christmas time and I don't check my account daily to see if it came out or not. Well they said they never...Read full review
It is so difficult to reach someone with this company. You have to search online for a number because the number that was on my statement was disconnected. When I called to pay off my balance the automated system told me that "there may or may not be a fee charge, " but doesn't say what that fee may be. I never received bank statements for my payments. I...Read full review
Sst financial calls me on average 8 times a day at home and about 5 times a day at work, even after i have spoke to someone at their comapany. I want a statement mailed to me so i can see how much i have paid and how much is owing, and they refuse.Read full review
Systems And Services Technologies [SST] - trying to deposit photocopies of post dated cheques after account has been paid in full & cheques returned
Loan account paid in full before term in Sept, 2012. Requested 3 post-dated cheques to be returned. They were not! Oct 4, cheque deposited and payment taken out of my bank account. Phone call-talked to 3 different people. They returned the full amount to me along with the 2 remaining post-dated cheques. November 15- a photocopy of November cheque was tried...Read full review
wells fargo i have been contacting them for about a year with my new address and to send my stements and every month or so i contact them asking where it is... and the last one a couple weeks ago ...i mention since i havent received a stement in about a year..then my loan is paid in full i have been making payments the entire time... to finally get a letter...Read full review
i just dont trust this company, as i have read alot of complaints i think it might be a good thing cancel it and talk to my lawyer, im 75 years old and i think poeple should be on iset of what they do. so i would like to know want to do please.Read full review
I had a loan with wells fargo that was sold to dbgs anthem lp and sst financial is supposed to be collecting payments for them. The loan transferred from wells fargo in march 1 2012, since I have called sst three times trying to get someone to give me an account number so I can continue to make my payments and not have my credit affected any further. My...Read full review
I opened a $20, 000+ loan with sst in july of 2005 and have always made my payments on time. When the economy went bad a few years ago I started to struggle to make payments, but always kept the account under 30 days past due, and always answered the phone when they called and talked to them. I have maintained a current account for the last year and a half...Read full review
Systems And Services Technologies [SST] - shady practices
This company should be put out of buisness immediatly and I agree with a class action lawsuit. I pay my rv loan on time I have bank receipts proving the payments but they always say I am 30 days overdue. They cant seem to figure out how to read a calander and they have fuzzy math. My loan was bought out by this # company from bank one. I had no issues with bank one until this un fit company bought out the loans. Its been hell like everyone else is stating and they do call neighbors, work, parents sisters brothers cousins whatever. They dont care and they are poorly trained and extremely rude and very un professional. If anyone knows someone who has a legal action and wants me to sign on I am all for it. Do not do buisness with this company! They constantly ask where to rv is I say its here and there and if u are so good at finding things go find it. They cant... I agree with the person stating finding criminals etc and they would end up finding themselves.
The complaint has been investigated and resolved to the customer’s satisfaction.
yrs now I have been with SST. I have breast cancer and this was the most outrageous time of my life. I have called, email and written letters many times to this company regarding my account as far as working with me on the principle. Or anything for that matter. There is no lean ency from this company. I know I have read many complaints. Now, it has come to...Read full review
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