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Tracfone / lunar 3 / customer service

1 United States

Bought new. Camera doesn"t work. I called customer service, could not understand them half the time (I do not have patience for people not learning how to speak). Said they would send out envelope to return it in. They did and put the wrong tracking number on it so FedEx wouldn"t take it. They said a new one would be sent out and be here by the 28th Dec. I have to leave town on the 29 th and the pkge will not be here in time. They will not send a new one out to were I will be for next 3 months. They really suck. Will never buy from them again.

Ho
Dec 28, 2018

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