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Toys R' Us / punished for reporting abuse

Metairie, LA, US Review updated:

I work as a stocker at toys r us. I've never had a problem with my fellow associates until last season. For two months I was continually on a daily basis humiliated, harassed, cursed at, stolen from, had my things destroyed or broken, and made fun of. I reported again and again to my manager what was going on. Others seeing what was happening reported the abuse as well. We were all told that the case was being reported and filed, and would be taken care of. Finally one night one of the seasonal crew threatened to rape and murder me and laughed as he walked away. At that point I was broken and asked to be let go. The manager begged me to stay and said she would see to it he was gone by the end of break, I agreed to stay for the managers sake only. At the end of break I was called into the office and told he was just joking around and since no one heard or saw a thing nothing could be done. Then the supervisor told me that "I had to admit with the kind of girl I am I deserved what I got." for a week none of the other seasonal crew bothered me, but the one who had threatened me. He would push my freight off the pallets. Dump my shelves onto the floor, throw cans at me at the bus stop as I waited for my bus, petty small things. He finally pushed my freight off the pallet in front of me, and I snapped and yelled not to touch my freight rapist. At which point I was reprimanded, and told that he was innocent of any wrong-doing, it was my fault and I could't say anything to him at all. I at that point left the building. When I returned as the store opened, I went to see our h. R. Person. I was under the impression that the situation had been reported to her. I was wrong. She was stunned at what I told her was going on. She said this was the first she had heard of any problem among the over-night crew, and she could't believe this was happening to me, as I was crying, and I am known as the "happy" person in the store. Always smiling upbeat, get the job done kind of girl. After being assured that she would take care of everything and to just go home and take a day off I went to collect my things when I noticed my bag had been ransacked. Someone had stolen my ds and several games out of the managers office. As the store had opened but minutes ago I knew it had to have been stolen by one of the over-night workers. When I asked to see the tape I was denied and told there was no concrete proof on who took it, neither would they ask the workers to turn there pockets out before the exited the store. Nothing came of my complaints. I was removed from over night. Losing the extra pay that comes with working over-night, half the hours I regularly work, and I was humiliated. The crew was told I was removed as the problem and it was all my fault. The ones who haressed me for months as well as the one who threatened me faced no repercussions at all. They retained there job, the money and the extra hours. I was teased by the mangers with the idea that they would replace my ds, which is all I really wanted, but finally a month ago I was told that wasn't going to happen. Since season ended my hours have not improved at all. I have regularly been ten hours under other employees with half the experience of me, which is a regular tatic og toy r' us to get rid of people insted of firing them as that looks bad. It got so bad I had to get a second job. Now with season almost upon us again it has been let slip that I am to continue to be punished, by not being allowed on the night shift, while new stockers who don't do there job right will be. Thus once more I will be losing money and hours, something I can't afford. Toys r us has gotten away with what happened to me. I was unfairly punished for defending myself. Put into a situation of a unsafe work place. I still have nightmares over what those guys did to me, and to this day I don't like being alone around men I dont know. I can only hope that this dosent happen to anyone else.

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Comments

  • Ja
      May 10, 2009
    Toys R' Us - Return Policy!!!
    Toys R' Us
    Fort Worth
    Texas
    United States

    Tried to return an unopened Serpent of Doom that was a Birthday Gift and was told that without a receipt they could do nothing. Not exactly something I want my kid playing with and I have never heard of a company with such a stupid return policy!!! Will not ever buy from again...NOTHING!

    0 Votes
  • Lo
      May 10, 2009

    you've never heard of a company requiring a receipt to get a refund? I am very surprised you know how to operate a computer.

    0 Votes
  • An
      Aug 13, 2009

    honestly you should just quit. i understand that with whats going on thats not an option. but if your hr person is that clueless you need to get out. nobody deserves to be treated that way.

    +2 Votes
  • Th
      Oct 19, 2009

    I totally know what you are talking about; I was verbally assaulted and threatened by a co-worker while the store manager and an assistant manager just looked on. I was on-the-clock and she was off when this took place, yet I was told that if I was uncomfortable working with her that my hours would be cut, not hers (?) What is this about? This same employee has had multiple confrontations with a lot of employees (and two managers) and nothing is done to her; isn't this considered "Workplace Bullying" or "Workplace Harassment", both of which are illegal for her to do and illegal for Toys-R-Us Management and H.R. to ignore? Enough said for Toys-R-Us!!!

    +1 Votes
  •   Feb 10, 2010

    Were told to go through are proper channels. Supervisor, assistant manager, H.R. person. And that by that point it would be resolved. But as so often happens, the subject is brushed under the carpet. Did you know that if a store has something like what happened to me on their record they get fined, the manager has to sit through all kinds of confrences to "figure" out what went wrong. Finally if you cant get any satisfaction in the store you call the 1 800 number. Where they say they will do something, but that of course dosent stop the repurcussions coming back on you for getting corporate involved. Eventually you will find that your hours keep getting reduced to alomost nothing till you get so frustrated that u quit. Which is of course there ideal situation. Or eventualyy youll find your self fired for some stupid misdemenoar. Soemthing so dumb that it would be riduculous to fire u over... like say, not smiling and wishing the store manager a good morning:)

    0 Votes
  • Fe
      Jul 13, 2010

    brenda hopkins does this to associates all the time at her store in Dothan, al.

    0 Votes
  • Fe
      Jul 13, 2010

    Brenda cursing at them.she yells and humilates them. then she comes back on the intercom and thanks them for being a great team This lady is psycho her treatment of her people are ridiculs. She torments people and make them live by fear and not by self worth. she purposely is intimidating and then switchs back to being nice. Then she wants respect but do not allow you to voice your opinions. many are afraid that their jobs will be cut. she is awful.Pwople start at toys happy then after she yells at them the moral and motivation is gone and people leave.

    0 Votes
  • Kw
      Mar 07, 2011

    Toys R Us is getting totally out of hand with the way they treat their employees tht was very inappropriate and i really wish you could report it to the corporate.

    0 Votes

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