NMC Toys / Northman Collectibles

Austin at Northmen Collectibles will take your money for preorders, wait out your paypal/credit card dispute timeframe, then try to get you to take his store credit or charge you a 'restocking fee' for product he promised, but never delivered on. And you'll have the pleasure of being spoken to with the kind of vitriol that can only come from a man with severe mental issues. Stay away.

Still waiting for an order placed November 2023. All I've received so far are nasty condescending emails from the "seller". Also took money from me for expedited delivery so not only scamming buyers but also Canada Post. I'm part of a group of over 200 people still waiting for an order, some going back much longer than a year. Any positive reviews are full out lies.

https://www.complaintsboard.com/nmc-toys-northman-collectibles-b144691/reviews

(NMC Toys/Northmen Collectibles) Has anyone successfully got their money back from a retailer that failed to deliver items after several years? : r/ActionFigures (reddit.com)

NMC TOYS - 15 Photos & 36 Reviews - 434 Queen Street E, Toronto, Ontario - Toy Stores - Yelp

Legit Customer Reviews of NMC Toys / Northman Collectibles | ComplaintsBoard

HE NEEDS TO SHUT DOWN OR I WILL DO IT MYSELF! OPENING DISPUTE WITH MASTERCARD AND I LL PRESS CHARGES ON THAT [censored]ING SCAMMER [censored]ER! FALSE ADVERTISING ON ITEMS NOT EVEN AVAILABLE!

I strongly suggest that you don't buy from this store, especially if you are looking at preordering items. Don't take my word for it, go to the store Facebook page: under each post there are comments of people asking where their order is, or why they don't get answers for weeks/months when contacting support. While on Facebook, search for "NMC Toys Survivors" for more...entertaining...recounts from people who bought from this store.

The store is just one guy but apparently must have multiple personalities. If you email one the store addresses, he may ignore the message and tell you that you should have used another address instead (I guess he doesn't know how to create forwarding rules...).

Luckily I was able to recover all my money after he didn't deliver any order I made. That's probably because I didn't fall for his tactics of dragging communications and did a chargeback via CC before my window closed (and guess who emailed right away after that...). He kept saying the distributor didn't deliver... but the same items were readily available for weeks even on Amazon. Visa refunded also his idiotic restocking fee (for what, since he never had stock to begin with?).

If you have preorders, I suggest you just go the chargeback route and don't waste time trying to cancel via the store support email, unless you are just at the beginning of your cancellation window. Be ready for some...colourful...messages, but just stay calm and respectful if/when replying. It definitely helps when making your case with your CC company. Btw, your cancellation window starts from the promised delivery date, not from when you made the order (mention that if they push back).

Also, if you are in Ontario and your purchase is over $50, you are protected by the Consumer Protection Act. Check under "Late Delivery" and you'll find that "26 (1) A consumer may cancel a future performance agreement at any time before delivery under the agreement...if the supplier, (a) does not make delivery within 30 days after the delivery date specified in the agreement or an amended delivery date agreed to by the consumer in writing".

So, lemme tell ya'll about this place called NMC Toys or Northman Collectibles. I gotta say, their customer service sucks. Like, seriously. I preordered something from them way back like a year and a half ago, and every other store has had it in stock for at least 6 months now. But, these guys just won't reply to any of my emails. Not one! I've sent them dozens and dozens of messages, and still, no response. And guess what? I still ain't got my product, and I ain't got my money either. So anyways, DO NOT shop here, y'all. It's a mess.

So, I've been trying to get my item shipped for a while now. I sent a few emails but I never got a response, not from the sales or support team. I even checked their Facebook page but couldn't find any helpful information there either. I'm starting to think that I have been scammed, but the owner always says his store is legit. However, I feel like I am being scammed at the moment. It's been a frustrating experience, and I am considering trying reverse charges with my bank.

So, I decided to try out NMC Toys / Northman Collectibles for a recent purchase. I checked their site before placing my order to make sure all the items I wanted were IN-STOCK. However, after waiting for a month, I still haven't received my purchase. It's pretty disappointing, to be honest. I tried to reach out to the seller through their email, but I haven't heard anything back. I really don't like the lack of communication from the seller's end.

I'm getting pretty frustrated at this point and after not receiving a response, I have to resort to requesting a chargeback from my credit card company. It's a bummer since I was really excited about my purchase. But as they say, "buyer beware." I have to say, I would not recommend buying anything from this website. The experience was not great and it seems I am not the only one who has gone through this. Overall, I hope they can improve their customer service and fulfillment process because everyone wants to have a good experience when shopping online.

This company, NMC Toys or Northman Collectibles, has been the source of great frustration for me. I placed a pre-order with them, hoping that I would be able to bring some much-needed joy to some sick children through my charity. But unfortunately, this company never updated me on the status of my order. I reached out to them numerous times, but never received a response.

In the end, I had to purchase the toys from another company, which was a huge inconvenience. And just recently, they have emerged from the shadows to try and pretend like nothing happened. It's extremely frustrating when businesses don't take accountability for their mistakes.

I truly hope that NMC Toys will be held responsible for their actions soon. It's not acceptable to take money and orders from people, only to disappear without any communication. I feel like I've been robbed and disrespected by this company. They need to learn a lesson and start treating their customers with respect and professionalism.

Yo, so I gotta get this off my chest: NMC Toys is some sketchy business, man. I ordered some stuff from them like way back in the day. It's been like over two years now and I still ain't received my stuff. Like, what's going on there?

I tried to get a refund and I've been emailing them for like five months straight. They don't even have the decency to respond, you know? It's like they just took my money and ran.

I used to think they were legit, but now I know better. There ain't no way I'm giving them any more of my hard-earned cash. I wouldn't recommend anyone else doin' it either.

Save yourself the hassle and go somewhere else. Trust me, NMC Toys ain't worth it.

NMC Toys, also known as Northman Collectibles, is not a company worth spending your money on. I wouldn't recommend them to anyone unless you want to throw your hard-earned cash out the window. They never respond to any of your inquiries, despite it being such an easy thing to do. It seems like the owner has no idea how to run a business and instead blames the customers for any issues. Do not put yourself in my shoes and lose money like I did with over $800 in preorders that were never fulfilled.

I have tried reaching out to them several times, asking for an estimated time of arrival (ETA) on my orders, but I have received no reply. It is disappointing to see a company behave in such a manner, and it definitely feels like a scam. At this point, I am left feeling like it has all been a waste of time and money.

I hope that the owner reads this review and takes it as a wake-up call to start acting like a professional. Instead of ignoring customers, they should be responsive and communicate when things go wrong. It's frustrating to have a negative experience with a company that you had high hopes for, and I am happy to speak to the owner if they need any help turning things around.

Overall, NMC Toys has left a bitter taste in my mouth, and I don't think I'll ever be returning. If you're someone who values their money and wants to receive quality customer service, then I suggest finding an alternative company to fulfill your collectors' needs. Don't be a coward and avoid changing your ways.

This here 'bizness' heya, theys be takin' ya cash and then theys disappear without a trace. Don't even try askin' 'em for an update on ya order, ya ain't gonna hear nothin' back. And if ya do, ya best be prepared for an insult or two, cuz they don't like havin' ta answer no questions. Theys puttin' all kinda rules and restrictions on ya just ta ask where ya product is.
I tells ya, I wish I never had no business with NMC Toys. Theys ruinin' the whole collecting game. Ain't nobody got time fuh that!

My experience with NMC Toys / Northman Collectibles (nmctoys.ca) was a mix of good and bad. The first time I ordered action figures from them, it was a pleasant experience. However, my opinion has changed since my last purchase with them a year ago. I bought two figures and unfortunately, I never received them. Despite reaching out to the seller multiple times, I only received impersonal automatic emails in response. It was disappointing, and I lost trust in this seller. I did some research and found many bad reviews about NMC Toys / Northman Collectibles within the toy collector community. I'm not sure how they continue to run their business in such a way. It's essential to be careful and avoid this seller.

This store, NMC Toys or Northman Collectibles, is not worth your money or time. The owner has been known to take money for preorders that they never fill, and the only option for a refund is to give the owner a 20% "stealing fee" or accept store credit that is likely just the owner trying to get rid of unsellable stock. Even in-stock orders are not reliable, as they often turn out to not actually be in stock. Cancelling an order requires sending multiple emails over several months and the owner will only respond once it's too late to dispute the charge with your credit card or PayPal. Avoid this fraudulent store at all costs.

Yo, so I copped a few things from NMCToys.ca back in June of 2021 and, believe it or not, I STILL haven't gotten my order as of September 23, 2022. Like for real, they took my cash right outta my account and ain't give me what I paid for? What kind of mess is that?

So I hit up the dude who owns the joint, Austin Da Silveira, and all he offered me was some store credit. But like, what am I supposed to do with that if I don't actually get the stuff I ordered, you feel me? Straight up ridiculous.

Anyway, I had to go ahead and dispute the whole transaction with Paypal because this is just not okay. And trust me, I ain't gonna back down until I get my money back, you hear me? Plus, I'm letting everyone I know leave reviews and whatnot so nobody else has to deal with this janky operation.

Honestly, I can't even deal with how awful their customer service is and how shady this owner is. Like straight up thievery, no joke. So do yourself a favor and just steer clear of this whole situation.