ToyWiz’s earns a 1.0-star rating from 0 reviews and 11 complaints, showing that the majority of collectors and enthusiasts are dissatisfied with their purchases.
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ToyWiz's Unfair Advantage: Using Bots to Buy Target Cards and Overcharging Customers
ToyWiz is a website that sells toys and collectibles. I heard that they use bots to buy cards from Target. Apparently, as soon as the cards go on sale, they are sold out. Then ToyWiz charges 10 times what they paid for the cards. It's not fair to the little guys who just want to buy the cards at a reasonable price. Target even lets ToyWiz sell on their site, which is not cool. Target should care about the little guys and not just about selling out. I recommend avoiding both of these businesses at all costs.
Disappointing Experience with Toywiz: Missing Items and Poor Customer Service
So, I was trying to get my hands on some 2019 Topps Chrome packs and decided to order them through Walmart. They were supposed to send me 5 packs, but when I got my package, there was only 1 pack inside. I was pretty bummed out, but I figured I could just contact toywiz and they would send me the rest of my order.
Well, I was wrong. When I reached out to them, they told me that I had to return the 1 pack I received and wait for them to send me 5 more packs. I mean, come on, that's a lot of hassle for something that wasn't even my fault. I just wanted my cards!
But it gets even worse. They told me that the listing was actually an error and that it should have only been 1 pack for $22.99. Are you kidding me? I feel like I got scammed.
Overall, I'm pretty disappointed with my experience with toywiz. They didn't handle the situation very well and I ended up with less than what I paid for. I don't think I'll be ordering from them again.
Disappointing Experience with ToyWiz's 'Surprise lol Balls': A Letdown and Waste of Money
I gotta say, I'm pretty disappointed with ToyWiz. I bought one of those "Surprise lol Balls" for 18 bucks and man, what a letdown. When I got it, it looked like someone had already played with it and then tried to reseal it. Not cool, ToyWiz. Not cool at all. And to top it off, the ball itself was just a little bouncy ball. Like, seriously? That's it? Definitely not worth the money I shelled out for it. I feel like I got ripped off big time.
Is ToyWiz Legit?
ToyWiz earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for ToyWiz. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for toywiz.com can be seen as a positive aspect for ToyWiz as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of ToyWiz's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Toywiz.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Toywiz.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for ToyWiz have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up ToyWiz and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Toywiz.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While ToyWiz has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ToyWiz Review: Worst Company Ever - No Shipment, No Response, No Customer Care
I ordered from ToyWiz back in June of 2020, and it's now November and I still haven't received my shipment. I've reached out to them multiple times, but I haven't received any response from them. It's really frustrating because I've been waiting for my order for so long, and I don't even know if I'll ever receive it.
I have to say, ToyWiz is the worst company I've ever dealt with. They don't seem to care about their customers at all. It's really disappointing because I was excited to receive my order, but now I'm just left feeling frustrated and disappointed.
I wouldn't recommend doing business with ToyWiz. They're just not worth the hassle. If you're looking for a reliable company to order from, I suggest looking elsewhere. Don't waste your time with ToyWiz. They're the worst!
Terrible Experience with ToyWiz: Used Toy Received and Poor Refund Policy
My experience with ToyWiz was terrible. I decided to buy a toy for my niece's birthday, a Lol Surprise, from their website. I paid $66 for it, including shipping, but when I received it, I was extremely disappointed. The toy looked like it had been used before, it was not factory packed, and it was not sealed. I was so upset that I decided to return it.
When I contacted ToyWiz to return the toy, they only refunded me 50% of the total cost, which was only $35. I lost $30 and a lot of my time dealing with this issue. I would not recommend using this site to buy toys. It's just a waste of money and time.
If you're thinking about buying something from ToyWiz, make sure to read reviews before placing an order. Don't make the same mistake I did.
Disappointing Experience with ToyWiz: Beware of Restocking Fees and Hidden Costs
I gotta say, I ain't too happy with ToyWiz. I thought I was buying from Walmart, but turns out these guys were the ones selling the toy I wanted. And let me tell you, it was a real headache when I had to return it.
They hit me with a restocking fee, saying the box was opened and all that jazz. I had to pay for the return shipping too, and on top of that they took 50% of the price as a restocking fee. Can you believe that?
I'm telling you, don't even bother with these guys. They'll just treat you like a cash cow if you try to return anything. Save yourself the trouble and go somewhere else.
Disappointing Experience with ToyWiz: High Prices and Poor Customer Service
So, I was looking for some Pokemon cards and I found this site called ToyWiz. The prices were kinda high, but I decided to give it a try anyway. When the cards arrived, I was so disappointed because they were all bent up. I mean, seriously, who wants to play with bent cards? So, I contacted the customer service and they asked me to send some pictures of the damage. I took several detailed photos and sent them over.
After waiting for over a week, they finally got back to me. And guess what? They said that the cards were in near mint/mint condition! Can you believe that? I mean, come on, they were clearly bent. And to make matters worse, they said that they would charge me a restocking fee if I wanted to return the cards.
Honestly, I was so frustrated with the whole experience. I would never buy from ToyWiz again. The customer service was just horrible and the prices were way too high. I mean, who wants to pay extra for bent cards? Not me, that's for sure.
Review: ToyWiz - A Great Website for Toys and Collectibles, But Beware of 3rd Party Vendors
I recently had an experience with ToyWiz and wanted to share my thoughts. I'm not the best at writing reviews, but I'll do my best to make it clear. I'm a computer builder and have been doing it for about 6 years now. My niece, who is also 6 years old, loves the Spy Ninjas. It's funny because the show is all about hackers and spy stuff, but she really enjoys it.
I decided to get her a couple of Spy Ninja kits from ToyWiz. I added them to my shopping cart and went to pay for them. However, when I tried to complete the purchase, the items were removed from my cart. I was confused and thought maybe I did something wrong. But then I found out that the PC world has been experiencing problems with hacker bots. It's a warning to everyone out there - don't order from any 3rd party vendors right now. It's not safe to add your card information.
Despite this issue, I still think ToyWiz is a great website. They have a wide variety of toys and collectibles to choose from. I was impressed with their selection of Spy Ninja items. They also have a lot of other popular toys like Funko Pops and action figures.
The website is easy to navigate and find what you're looking for. The prices are reasonable and they often have sales and discounts. Shipping was fast and the items arrived in good condition.
Overall, I would recommend ToyWiz to anyone looking for toys and collectibles. Just be careful when ordering from 3rd party vendors and make sure to protect your card information.
Unreliable and Unresponsive: My Disappointing Experience with ToyWiz
ToyWiz is a company that I would not recommend to anyone. They sent me items with damaged packaging, which was not what I expected. I contacted their customer support team right away, but they did not seem to care about my concerns. At first, they responded to my request for a refund, but then they stopped responding altogether. I had to send them a follow-up email asking for the refund again, but they still did not respond. It was frustrating to be ignored by a company that I trusted to deliver quality products.
To make matters worse, ToyWiz is now trying to fight my credit card dispute. This is unacceptable behavior from a company that claims to care about its customers. It is clear that they do not care about the products they deliver or the people who buy them.
In conclusion, I would advise anyone considering purchasing from ToyWiz to think twice. This is a shady company that does not care about its customers. They will send you damaged products and then ignore your requests for a refund. It is not worth the hassle to deal with a company like this.
Disappointing Experience with ToyWiz: Broken Toy and Poor Customer Service
So, like, I gotta tell you about my experience with ToyWiz. My little bro's birthday was coming up and we wanted to get him something special. We found this super cool toy on their website and ordered it right away. When it arrived, we were all excited to give it to him, but when he opened it up, it was falling apart! Like, seriously, it was in pieces. And when he tried to play with it, it broke even more. We were all so bummed out.
Now, I know that ToyWiz didn't make the toy themselves, but I was really disappointed with how they handled the situation. We reached out to them for help and asked for a refund, but they were no help at all. They said they would send someone to pick up the broken toy, but no one ever came. We even tried to go through our bank to get our money back, but that didn't work either. It's been like four months now and we still haven't heard anything back from them.
I mean, I get it, mistakes happen and things can go wrong. But the way ToyWiz handled this situation was just not cool. We spent a lot of money on that toy and it was a total waste. I don't think we'll be shopping with them again anytime soon.
fraud
All of their products are overpriced and it looks like fraud. I recommend you not to order anything from them not to be upset with what you may get and its quality. If you need to refund money, you should forget about it, because they will not do anything to help you with that. How can you sell items like yours?
So please never spend your money on this crap.
Overview of ToyWiz complaint handling
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ToyWiz Contacts
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ToyWiz phone numbers+1 (877) 451-2597+1 (877) 451-2597Click up if you have successfully reached ToyWiz by calling +1 (877) 451-2597 phone number 0 0 users reported that they have successfully reached ToyWiz by calling +1 (877) 451-2597 phone number Click down if you have unsuccessfully reached ToyWiz by calling +1 (877) 451-2597 phone number 0 0 users reported that they have UNsuccessfully reached ToyWiz by calling +1 (877) 451-2597 phone number+1 (845) 624-1995+1 (845) 624-1995Click up if you have successfully reached ToyWiz by calling +1 (845) 624-1995 phone number 0 0 users reported that they have successfully reached ToyWiz by calling +1 (845) 624-1995 phone number Click down if you have unsuccessfully reached ToyWiz by calling +1 (845) 624-1995 phone number 0 0 users reported that they have UNsuccessfully reached ToyWiz by calling +1 (845) 624-1995 phone numberInternational
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ToyWiz emailscustomerservice@toywiz.com97%Confidence score: 97%Support
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ToyWiz address363 Spook Rock Rd., Building K, Suffern, New York, 10901, United States
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ToyWiz social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
- View all ToyWiz contacts





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