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Toys "R" Us
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Toys "R" Us
customer service contacts

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196 complaints
60 resolved 136 unresolved
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Toys "R" Us headquarters

Five Woodhollow Road
New Jersey, Parsippany 07054
United States

Toys "R" Us phone number

+1 973 617 4877
(Customer Service)
Customer Service
0 0

Toys "R" Us website

What category is Toys "R" Us related to?

Toys "R" Us is related to the Kids & Baby category.

What are the social media accounts of Toys "R" Us?

What is Toys "R" Us's Facebook?
Connect with Toys "R" Us via Facebook at Toys "R" Us
What is Toys "R" Us's YouTube?
Like, share & subscribe to Toys "R" Us on YouTube at Toys "R" Us
What is Toys "R" Us's Instagram?
Check out Toys "R" Us's Instagram pictures and videos at Toys "R" Us
What is Toys "R" Us's LinkedIn?
See Toys "R" Us's portfolio on LinkedIn at Toys "R" Us
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Overview of Toys "R" Us complaint handling

196 Toys "R" Us reviews first appeared on Complaints Board on Oct 4, 2006. The latest review Bad customer service was posted on Mar 29, 2022. The latest complaint customer service; order online, pick up in store was resolved on Nov 29, 2014. Toys "R" Us has an average consumer rating of 2 stars from 196 reviews. Toys "R" Us has resolved 60 complaints.

Additional information

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Is ComplaintsBoard.com associated with Toys "R" Us?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Toys "R" Us Customer Service. Initial Toys "R" Us complaints should be directed to their team directly. You can find contact details for Toys "R" Us above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Toys "R" Us. Discuss the issues you have had with Toys "R" Us and work with their customer service team to find a resolution.

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Latest Toys "R" Us’s complaints

N
6:53 am
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Toys "R" Us - Bad customer service

I bought a polaroid watch on the 15th of December 2021 from Toys R Us Richards Bay, On opening the watch it did not work and couldn't charge so we returned it, I then bought the PA86 polaroid watch on the 20th of December 2021, We had this watch until 02.03.2022 then the watch became faulty, we then took the watch to Toys R Us Richards Bay for a refund...

Read full review of Toys "R" Us
Y
1:03 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Toys "R" Us - Price difference on shleve / payment

I bought this noon for my kid. (attached) kid just had vaccination in the morning. Bought her to toysrus @ waterway point outlet to choose a toy to cheer her up, she spent 1-2 hrs finally making a decision to buy the item. On shelve its labelled as 12.99, made payment, cashier scanned 29.99, my wife chosen the toy so i'm unsure of the pricing and they are...

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L
9:08 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Toys "R" Us - Security accused me of stealing a kinder joy that I walked in with

I took my daughter to the toys r us store in gateway to get a present for her. She had eaten her kinder joy surprise egg prior to entering the store and the empty container was lying in the trolley. The female black security guard stopped us at the entrance and put a sticker on our pampers wet wipes but didn't worry about the kinder joy which was already...

Read full review of Toys "R" Us
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