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Toyota / service agreement cancellation/incorrect registration

1 United States

I purchased my toyota rav4 at sunrise toyota in oakdale nyo oct 12 2009. I was told that I could cancel my vehicle service agreement if I liked during the purchase.
I filled out a cancellation request at dealer in mgr office on nov 11 2009, I have copy. nothing happens. no action
I went to dmv to add my wife to reg, and find they registered the car as a 4 cyl, when it is a 6 cyl, I informed toyota dealer on aug 11 210. nothing happens. no action. only they can change it.

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