Arlington Toyota Complaints & Reviews

Arlington Toyota / Service after sale, non-existent

Jan 04, 2016

Just bought a new Prius and it had dealer installed, after market tint applied to all side windows. I told salesman I would TRY driving the car for a few days to see if the tint obstructed vision, making driving at night or when wearing polarized sunglasses dangerous, before having them...

Arlington Toyota | Scion / Will never do business with Arlington Toyota again


I had a problem with a Toyota – A pleasant girl on thee phone told me is would be approx. 250.00 parts and labor. Which I agreed to. Long story short, I guess the repair was made. A man called later and told me he total bill was approx. 450.00. I told him I was given the price of...

Bob Rohrman Arlington Toyota / Pre-owned poor follow up service


Mr. Rohrman, My family has been buying Toyota's for over 25 years. My daughter recently totaled one of our cars and we had to replace it which we did at your new Arlington Heights Toyota dealer. We thought we received a good deal till only after we bought the used Honda. Within day...

Arlington Toyota / Sales Practices/Refund Issues


I bought a vehicle from Arlington Toyota in Jacksonville, FL with 1300.00 down. Three weeks after I have the truck the dealership calls me and tells me the bank sent the contract back because they could not verify home phone service. I told them I have a cell phone I use for both home and...

Arlington Toyota / Bad and dishonest customer service


Bad and dishonest customer service practice at Arlington Toyota, IL The service person added service without noticing me and tried to over-bill me(a regular customer there. Not any more) At first, he told recommended 1) braker replace ment 2) 3-tire replacement and 3) alignment. And he...

Arlington Toyota / Bad and dishonest service


At first, he told recommended 1) braker replace ment 2) 3-tire replacement and 3) alignment. And he told me my car maintainance are good (I do regular maintaince there many times). I only chosed 1). And he give me 10% discount(I usually have it since of a regular customer). When it was done...

Arlington Toyota / Rip off


We brought our car in for an oil change. They told us we had to get the 30k inspection in order to keep our Tires for Life contract going; so I did for $300 later. I ask for them to check my A/C unit in the car because the A/C had gradually lost air. They quoted me $700 to fix the A/C...