Toyota reviews and complaints 1
View all 1215 complaintsToyota - service department
Toyota of Merrillville
I, Karl Pitzel contacted Toyota of Merrillville about a check engine light on my 2008 Tundra Pick-up.
The service department said to leave the truck.
The next day Adam called and said the warranty will not cover the problem, and that I needed a New Transmission. They said I was in luck they would use my old case and it would only cost $3, 500.
I told them do not touch the truck.
A few hours later they called me again and said they had a different Technician look it over and that I did not need a new transmission, but it needed a Brake Module etc… and that the price will now be $2800 and he said he talked to Toyota and since I was such a good customer they would fix it and all I had to do is “contribute” $500.00 toward the repair and they would do the rest.
I told them do not do anything, again!
So I picked up the truck after going through an hour of phone calls and 4 different service guys attempting to stall me, and they finally gave me my keys back.
I then took the truck to Frank Tolley’s Auto Service in Crown Point [protected]
All the truck needed was a “reset” of my ECU for only $125.00
Latest Toyota Reviews
Oil leak 2013 vena less than $115,000 Vehicle warranty Disappointment with service experience at Toyota Sungai Ara, Penang Poor service my toyato rush 2019 model gear box issuesGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!