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The Brickextended warranty

I purchased the extended warranty for my sofa. Itstill exists. I called to report that the surface of the sofa was wearing. I sent in pictures. They said it wasn't covered because I didn't contact them sooner. It is too worn.
I then contacted them stating that the springs let go under cushions of same sofa. They said it's not covered. I reported the springs immediately after they broke but they still said NO! So why buy warrants?

Su
Nov 21, 2018

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