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Telkom / termination of contract and reimbursement

1 South Africa

Hi took out a contract which was sold to me over the telephone for an amount of R278. I kept asking the sales person if there were any once off or additional cost and she assured me there was none. So I agreed to contract. The first month I had to pay 1800 rands so I called and laid a complaint after listenin to the recording they found u was misinformed by sales person. But it has bee 3 months and I'm still been debited even after hey picked up my device and sim. They help themselves to different amounts from my bank account whenever the please and no feedback or updates are available every single time I call. I'm so fed up and will advise anyone to take out contacts with Vodacom, MTN or cell c rather. Telkom is a waste of time and does not value customers the smaller the contract u have the less time they have for you.

Na
Nov 8, 2016

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