Telkom SA SOC — unethical behaviour
Re - [protected]
I would like to place on record that I want the telephone service terminated. I have run into financial difficulty and cannot afford the subscriptions.
Telkom has been charging me for a service for months now that has not been delivered due to line suspension. This is daylight robbery. How can you charge for something that you are not delivering for months.
I need a detailed statement for this account for the past 6 months. I need the charges for non-service delivery to be refunded or give me all the service that I am being billed for.
I hope this dispute can be resolved amicably and no legal action need to be taken
I have sent an email to [protected]@telkom.co.za as advised by agent yesterday. No response. not even an acknowledgement email
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