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Telkom SA SOC

Posted: Oct 12, 2017 by    

telkom customer complaint against the technicians and call centre

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Contact information:
Kraaifontein, South Africa
telkom.co.za
Good afternoon

I am very upset with Telkom...
This is my 52nd email to telkom about my ADSL line problem and still no feedback??
What's the problem with Telkom that that are not able to come and fix my ADSL line and do the job that they get paid for???
I am going to lay a complaint against telkom today at the national consumer commission, ombudsman, SA brands and wherever else I can lay a complaint because I am fed up with you at telkom not being able to come and fix my ADSL line problem.
Everyday they tell me a technician is going to come and fix their faulty ADSL lines and problems.
Did the technician get lost or what???
Because I am here at home every day and all day and no technician has shown up.
I would like feedback on this matter as soon as possible.
Regards
Michael Van De Venter
0711105573 / 0765698888
Complaint comments Comments (0) Complaint country South Africa Complaint category Internet Services

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Customer Care Service
2nd Floor,
Telkom Mobile Building
92 Oak Avenue
Highveld Park
Centurion

South Africa
+27 123 112 186
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