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Telkom SA SOC / complaint - refund and cancellation

Pretoria, South Africa
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Good day

I have lodged several complaints on Hellopeter regarding my account and lack of service. I request cancellation of a contract, it was not done after following procedures and to date after several enquiries, nothing was done. Statements are received late and no notifications are sent in advance regarding debit orders. Was charged R200 for late payment after I called and enquired and made arrangement to pay a.s.a.p. I am utterly disappointed about this. My address on the monthly invoice is still wrong despite raising this several times with Telkom

Ta
Jun 20, 2017

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