Telkom SA SOC — adsl line
Reported a fault on the 15 of January. Today is the 31st and not a single thing was done. Called the call center today and they told me that the technician that the fault was assigned to never did it when he was told (which was the 21st) and therefore the issue was sent to management and they wouldn't reassign until management gave the go ahead. Absolutely ridiculous.
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