Telkom / new phone / no service / line cut off

Woodlands Montclair, South Africa

On the 19/20 December a new phone was delivered to me. Next day I received a phone call from Telkom. The lady told me not to open the box. She will be on leave and will call me back with instructions on the 09th of January. No call !! On the 11th of January my line was cut off.Same day I phoned them from a neighbour and spoke for over 60 minutes mainly with their computer and 3 departments .I was promised to get a call the same day. Nothing happened. I'm an elderly lady' living alone in Woodlands/Durban. I can't get hold of my family or in case of an emergency, what I'm supposed to do ?????

Jan 20, 2017

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