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Teleflora / Order was never delivered!

1 CA, United States Review updated:
Contact information:
Phone: 18003212654

I placed an order of flowers with Teleflora to be delivered on Valentines day. The order was made 2 days prior to Valentine's day. I had to personally called Teleflora on the night of Valentine's to confirm if the order was received by my recipient. However, nothing was delivered. I had to call many times to complain about the situation. The Teleflora supervisor had done nothing for me and said that I will not get my refund until they can find out what's going on with the order. Valentine's day is now over! Sadly is that nothing was delivered and I still haven't gotten my money and nothing was done about this!

Ba
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Pa
  15th of Feb, 2008
Agree Disagree 0 Votes

Teleflora did the exact same thing to me! Ordered my flowers to be delivered on February 14th, called them and they said the flowers would be delivered by 10:00 p.m. that night. Told the recipient - who is in her 70s and goes to bed early - that she needed to stay up until10. She did - but no flowers! Called them back today and still getting the run around.

Interestingly - the person I spoke to yesterday was an American, but the person today (since I assume they knew they'd be getting TONS of complaints like this) was from India. She couldn't even pronounce the state I was in or that the recipient was in!

I wonder how many people order flowers and blindly trust they will deliver them but they never get sent at all. I smell a SCAM!

He
  15th of Feb, 2008
Agree Disagree 0 Votes

Essentially the exact thing that happened to me. No one had a good reason for what happened, and no one seemed to really care. Absolute failure on their part, and I will refuse to ever do business with them ever again.

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