TD Bank / not releasing funds

I deposited thru Mobil app a personal check my husband wrote me on Jan 5. It still hasn't cleared and it's the 16th. The funds were released from my husband's bank (the issuer) yet TD rep from toll free number couldn't tell me what the hold up was. I was told it was a random hold to protect me. Plus I called 4 times and got different responses each time even being told it could be because of the issuing bank (my local branch) Then I was told there was an alert on it. No one could give me a straight answer. I've never heard of a check being held this long. It wasn't for millions, it was for $2500. And I received the notification letter only today that the check was being held. This is very poor business and I'm ready to close the account.