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Tata Indicom - Walky / Problem in handset and poor response from customer care!

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WE are using Tata Indicom walky-prepaid. Since 5 days my phone is not working there are no incoming calls on the phone whenever somebody calls, The caller is able to listen the proper ring on the phone but the call doesn't come to the the phone its not ringing here on my phone... I tried to speak the customer care several times firstly its really very very irritating and difficult to get these guys (Customer cAre no. 12524) secondly they give you such a stupid illogical, literally a third class response they said there is some technical problem which will be solved in 30 days... Is this a way... we have checked from other people nobody is facing the same problem... they are giving a very stupid response... they are not interested in attending complaints of their customers they just know how to cheat their customers... If you can take an early action in this regard... it will be highly appreciated... as we are in a mess... don't know what to do to whom to speak... Contact No. is 64164693, also you can get in touch at [protected]!

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Tata Teleservices Logo Tata Teleservices
Customer Care Service
A, E & F Blocks Voltas Premises, T. B. Kadam Marg, Chinchpokli
India - 400033
+91 11 6655 8555
+91 22 6165 5020
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