Re: Tata Indicom
With regret, I am forced to write this e-mail to you that I have not been to get resolved through your highly expert officers. My Phone # is 9212496155 and account with Tata indicom is 207574930.. Complaint # is 70781781.
I have seven Tata Indicom #'s in name of "Party Poppers" and one of them is number 9212496155. This refers to Moto razor 999 plan and the current bill amount is INR 796. You will find that major charge to this account of INR 678 is for Voice Portal 12900. I never knew of this option and the first time I have been informed of this option today when I spoke to your customer service representative. I have never used this option in the last one month since when this number has been activated. You may like to check with other no's of Tata indicom like 9212322381,382,383,388, 399 where in past 4 months of usage we have never used this option as we do not require it.
The purpose of our association with Tata indicom was for the faith we had in Tata group and today after receiving the bill indicating wrong charges I am very upset of being associated with a fraud group. Our requirement of Tata phones was only for the purpose of listening and making calls (when required) so that our bill cost is limited. We never thought that TATA will inflate and put wrong charges in the bills to make income from its customers.
I request the authorities to investigate on this issue for charges that have been levied for services never applies by the undersigned and never used by the undersigned. By cheating its customer in this way, the management will be loosing its customers. I demand that these charges be reversed and the amount actually due may be notified to the undersigned so that the same can be paid on time.
Please do not harass customers on such issues. The customers have trusted such a big group and have faith in it. Making wrong bills via scheme of Rs.6/- per hour hurts the customers on why they believed this group. You may call me at 9212322383 in case you have any questions.
Look forward to hear from you.