Talbotscustomer service

I have been a loyal Talbots customer for over 20 years. I never shop online because in the past I've always enjoyed the shopping experience at Talbots in Bellevue Square. The last time I shopped there I couldn't believe how awful my experience was. They have hired a new manager who I personally saw yell at a sales associate. As I watched what I saw I was shocked to see how she treated employees. So disheartening! It's the first time I was completely ignored and left alone to find my own sizes. In the past I have never had to leave the fitting room because of the excellent customer service I used to get. After talking to a few of my friends who are also true Talbots customers they all said they had the same experience. The atmosphere in that store is very hostile and cold. I will still shop at Talbots but I and a lot of my friends will simply shop online instead. What a disappointment.

Jan 10, 2017

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