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1.1 2478 Reviews

Taco Bell Complaints Summary

83 Resolved
2384 Unresolved
Our verdict: If considering services from Taco Bell with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Taco Bell reviews & complaints 2478

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8:56 pm EDT
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Taco Bell harassed

The General Manager and Assistant Manager have been harassing all the Employees including me by calling us "[censored], Idiot, Stupid, Braindead, Slut, Drunk, ###, and ###". Sometimes the General Manager would slap my butt with the fly swatter. He would also touch everybody on the shoulders and hands as they came in. Just today the Assistant manager said I had no brains and Im an Idiot for trying to refill the frutista freeze machine(Machine was not working properly). I am sick of the treatment that has occured at this store. We are all very afraid to ask for help because the owners will make sure we have no job if we call the labor board again. Please we need help!

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Nick J
Guymon, US
Jul 26, 2009 3:22 pm EDT

Give me names and a phone number and I will process this beyond the labor board. If the allegations are true, they will 'not' like the results or the repercussions of their actions. As a citizen of this country, you are protected by certain rights that they are abusing. Send all relevant information to Jordan@pcps.us please.

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10:06 pm EDT
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Taco Bell rude to mental handicapped employee

Went to Taco Bell today and noticed a girl with Downs Syndrome working, which I thought was really nice. However, my good feelings soon diminished when this redneck, dare I say, [censored] came over and began yelling at the poor girl. I'm assuming that she was some sort of management. Anyway, this "person" continued to scream at the girl for not cleaning the men's restroom. The girl stated that she didn't want to clean the men's room, well, because it's the men's room. It's not as though she were just being lazy, because she the conversation revealed that she had in fact cleaned the women's room with no problem. In the end, the manager told the girl to go and clean the men's room or else! I had to bite my tongue not to say anything because if I had, I feared that management might take it out on the employee.

I for one understand why a mentally handicapped female didn't feel comfortable cleaning a men's restroom and they shouldn't expect her to. There were plenty of male employees just standing around chatting, instead of working, so why not make one of those low lives do the dirty work? It just pisses me to all-hell when these fast food places are infested with lazy adolescents. However when a defenseless individual, struggling with a handicap, attempts to go out in the world and prove that she's worth something and not just a sympathy case, some jerk has to ruin it with their terrible attitudes. That girl should be commended, but instead she is treated like trash. Science may she has a mental condition, but in actuality that [censored] manager does.

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juicevalencia
Manhattan, US
Aug 18, 2010 6:36 am EDT

What are you crazy people talking about? This disabled person "works" there. If they ask her to clean the men's restroom she has to clean the men's restroom. What does she expect to find in there a bunch of nude men in there? You just don't understand that sometimes people expect disabled persons to be treated with kid gloves, but it's a business! Simple solution fire the least productive person.

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panda baby
Ormond Beach, US
Sep 11, 2009 10:15 pm EDT

I agree that manager needs to stop ### at her employee's when they work hard for her! If she can't deal with the stresses of managment she needs to quit working there, and be fired from the district manager! Her attitude is ridiculous! I dont even know her and I hate her

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mike eric dyson
Orlando, US
Jul 31, 2009 5:13 pm EDT

orlando, florida taco bell on goldenroad road rude to employees. I go to taco bell often and she must be the boss because she's to rude to be an employee.every time i go in there you can hear her yelling at the employees and threaten to take them off the schedule or cut hours.i'm going to stop spending my money there because i feel the employees work to hard to be treated like crap. from mike eric dyson.

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11:51 pm EDT
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Taco Bell filthy invironment

I visited the Taco Bell on State Street in Saginaw Michigan on Friday night June 26th at approximatly 7:53 p.m. The floor and surrounding area's of the food work stations were filthy, the floor was so dirty you couldn't tell in spots what color it was. While waiting for my food I observced an employee (the one who filled my order) throw a container of hard taco shells toward a trash can and they landed on the floor, no -one swept them up or picked them up they stayed where they were. I also observed the manager and another employee who were working the drive-thru side throw wrappers on the floor that also went left where they were.I almost told them to keep their food. I also know from having worked fast food when I was young you cannot have a garbage can by a work station, which by the way there was, thats where I believe the taco shells were suppose to go.I have instructed my husband that if he becomes ill to make sure he tells me, that store was not as clean as it should be, I have gone to that particular taco bell for years and have NEVER seen it so filthy dirty. Oh and the employee that filled my order forgot my tostado so I had to wait even longer. (there was only that young man working the inside order side, I in a way felt sorry for him, no one was helping him)

Thank You for Your Time

Patricia Pennington
4670 Berrywood W.
Saginaw Mi 48603
e-mail address [protected]@att.net

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10:27 pm EDT
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Taco Bell messed up order

In the Drive Thru, I ordered 2 chalupas with no sour cream and no tomatos. She repeated the order back and of course when I got home there were tomatos and sour cream. At $2.50 a Chalupa, this is an expensive mistake. It doesn't help calling because they either don't speak English, or they just tell you to bring the order back in with the receipt, well my receipt didn't say no sour cream, no tomatos - and I'm not going to drive back and let the rest of the food get cold in the meantime. This is so irritating! If they hired people that can speak and understand ENGLISH, it would eliminate these careless mistakes. Everytime my kids ask for Taco Bell, I talk them into Del Taco instead just because Taco Bell can never get the order right. It's kinda hard to open up every food item to make sure it's correct while still in the drive thru!

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11:50 am EDT
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Taco Bell out of what you want and most time no tea

The food problems are escallating in poor performance salads with little on them tacos with little or nothing on them tequitos with hot suce on them when in the past they have been good, staff not upfront and customers building up and staff looking like what and not waiting on the customer, condiments and napkins totally empty, drink station in disaray and not stocked, tea is out quite alot this is the only thing I can drink, the condition of lobby is poor lighting cieling tiles look bad and employees are eating at tables and leaving personal items on them. This is not a way to run this establishment. this is the way to run off business.

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john7777
Louisville, US
Jul 29, 2009 12:52 pm EDT

SiffersEdge you are one sad piece of ###.

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SiffersEdge
Jackson, US
Jul 16, 2009 9:32 am EDT

ah well if it isnt jason's mom, trolling in his place. she is one madd mom. beware of this supertroll. she might just annoy you enough to give her a big kiss and hug.

other then that she is very sexy.

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Brittney,Dakota, and Maddies Mommy
powell, US
Jul 10, 2009 11:16 am EDT

Please do not take this out with the employees cause it is not there fault ... Its the over heads fault...When I worked there we had tight shifts 3 -4 ppl and when u live in a tourist town thats nothing...we had certian times to be off the clock or we had to work for free cause god forbid upper management not get there bonuses...We have to go back what the management would say ...the sweet tea would sit there from open to close cause of food waste...The one I worked at our GM refused to help and complaints were made and nothing happened...As for dinning room when you are having a 700.00 hours and no help and management yelling at us its not our fault... Our thing was we had to get you out of there in a short time.. In drive thru we had 60 seconds or we could get a call and get fierd..up front well we had a time like 2 minutes to accomany your needs or once more we were getting yelled at.

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8:43 pm EDT
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Taco Bell towing rip-off

This is a new one. My struggling college student son parked in the Taco Bell parking lot to eat lunch and then went across the street to the Kansas City Royal baseball game. Even though there are no parking signs, they did not even notice. When they got back his car had been towed, which okay was legal I guess, but they didn't just tow it to the nearest tow company, no they went an hour away to Associated Impound which the corporate office has an agreement with. This was so far that it cost my son $205.00. Now tell me they do not have a scam going here between Taco Bell and the tow company which looks like it is just in someone's back yard. They could have towed to the nearest tow lot which was about 10 miles away but no, they towed about 30 miles away. My son had just gotten home from college, got a job and got his first paycheck today and it cost him more than his entire paycheck to pay for this tow. To me this is a totally cruel, illegal scam they have going between the two of them. I will never, ever go to another Taco Bell, their food is crap anyway, again and I will be sure everyone hears about this and I plan to proceed to write letters to BBB, Attorney General, Call for Action, and anyone else I think of to let them know what a scam Taco Bell has running with this piece of crap Impound Company which I will be letting everyone know about this. How people live with themselves knowing they ripped off a kid like this is unreal. But as always "Karma" and they will answer some day for their actions.
$205 for a tow that should have been $50 at the most. Lesson would have been learned then also. This is a good kid, hard working, great student, and this is crap what happened.

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NikkiAshley_82691
Lake Stevens, US
Jul 31, 2010 9:37 pm EDT
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Pat Casey, yes your some may have ate lunch at Taco Bell, but afterwards as you stated he walked off and left his car... Which isn't right... I'm sorry, but yes Taco Bell had every right to have his car impounded and your son had every right to pay whatever the tow company chraged him (I guess $205.00?), wether it was $100.00 or $1, 000.00... He shouldn't have left his car there... Taco Bell has their own customers, that they need to have room for them to park...
Pretty much end of story...

Pretty much, you complaining about this, is crap... And I think almost everyone who reads this would think so...

Pat, you complaining about this is just like someone parking in your driveway... Sure they may have came and talked to you (somehow used your property/driveway), you don't know these people (just like customers that go into Taco Bell. Taco Bell doesn't know half of the people that go in there...), they walked off and got a ride from another car (yeah, there car is fine, it's not broke down) and just left their car sitting in your driveway for over an hour... Now, would you want this car gone? Well, yeah, I'm sure you would... What would you do about it...?

Yes, "Stalked" is right, they don't just go around "picking on" certain people... They get the ones that can't park their cars correctly...
The gas station that's right by the river gets people almost everyday for parking in their parking lot... Especially on hot days... People park there and go walk down to the river... At least 5 got towed out of there. In one day! 1 right after another!
Guess how much those people had to pay...? More than your son did... With tax and everything their total came to $380.10. You'd think some of these idiots would get the clue by now but they don't...

Lol, I think parents should take their kids out and actually teach them how to park cars correctly and the right places to park...

Exactly "Stalked", get a life Pat... Seriously...

Well, anyways, I think that might be it... If not I'll come back...

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Stalked
Allentown, US
Oct 13, 2009 1:32 pm EDT

Yes, Taco Bell and the tow company have this big conspiracy against your son. They thought, Gee look at all the people that we could tow from our parking lot! Let's do it! Get a life lady!

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8:23 am EDT
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Taco Bell rude manager

I stopped to eat at your Monticello Taco bell, the store was a mess, the food was cold, and your manager was rude! I was so upset after paying for food that I couldn't eat! I stopped at this resturant many times last spring on my way home from my cabin, and always enjoyed my visit, but I have to say the last 4 times that I have stopped in the last 2 months, it's been a bad exsperience. So on Sunday May 3rd I stopped at 1:30 pm and just couldn't believe how bad the store was. And the manager working wasn't doing her job at all. Funny thing is, each time I stopped it's been the same manager working. I could hear her talking to the employees about how she has to get let some people go! and then watched her go outside to smoke, I couldn't believe my eyes. The stores a mess, the food is cold and your employees are busy! But she had time to smoke. I wasn't going to complain but then thought if I don't say something things wont change. so I called the store later that night and talked to a male employee, and asked him who there managers were that were working that day, He said my General manager was the only one there that day, I asked for her name, and he hesitated to tell me and asked if he could leave her a message. I said no I just want her name, he gave it to me. But didn't sound like he really wanted to. Her name is Dustine, and This is the same girl that has been there the other 3 times I visited. I know now not to eat there if I see her in the future. I really enjoy getting my taco's after a long weekend at the cabin, but now will have to go else where to get them.
Alicia Georges

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kristien221
Hopkins, US
May 07, 2009 2:39 am EDT

The monticello Taco bell does have a rude manager named Dustine.

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3:55 pm EDT
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Taco Bell fully loaded taco salad

it is nothing they make mit out to be it is no more than a taco salad with beans and rice if you are lucky enough to any beans and rice with it hardly any meet it was all lettuce not like the comercial were the guy had to search for the lettuce we had to search everthing but

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rick Hasten
Riverbank, US
Apr 20, 2009 11:06 pm EDT

on the commercial the guy cant find the lettuce, he should of had one of ours, it was all lettuce, I found two small pieices of chicken on mine and one smaller on my wifes, and the beans and rice would have fit in a table spoon.I called taco Bell up and complained and they said bring them back and they would make us new ones, which we did and too are amazement we got four small pieces of chicken and two table spoons of beans and rice and very little lettuce making a very small salad even smaller, it looks nothing like the picture, not even close.we will never eat at Riverbank Taco HELL again.I work all over northern cal and its always good at other locations.Riverbank is the worst.several times we said we would not go back, but now we have gave them the last chance.we will never go back !

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Robert Evans
toronto, CA
Jun 09, 2009 8:22 pm EDT

That was another Taco Salad, the huge one with everything on it. It was a special event. This new salad is awful.

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Lastrom
Minneapolis, US
Apr 21, 2009 5:45 am EDT

I have an idea for you, sir. If you show me a single food article that resembles the picture very well, and makes you happy to purchase it from said resemblance, I'll suck your ###.

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AtreiyuSwift
Milaca, US
Apr 21, 2009 5:39 am EDT

Yes. put more meat in your taco. Just what America needs, more obesity.

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11:24 pm EDT
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Taco Bell false advertisement

We saw the new fully loaded taco salad commercial on TV and it basically advertised that there is practically no lettuce in this salad. In fact in the TV commercial, the person was practically trying to FIND any lettuce at all. This is such a farce at the location we visited. We ordered two of the salads and they were more than 50% lettuce. When we said something, the person told us that is how they were instructed to make them. If that is the case, please stop the false advertisement. If you feel we were wronged, then I would like to know. thanks... and have a great day... Peter

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Update by PETER
Jun 09, 2009 9:23 pm EDT

no wonder they call it TACO HELL

SATAN eats there...

HAHAHAHAHAHAHAHAHAaaaaaaaaaaa

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Hankn
, US
Sep 20, 2009 5:51 pm EDT

I find Taco Bells ads to be out right bait and switch. Earlier this year they had one dollar burritos. I ordered two. There was a teaspoon of the stuff in one wrap and maybe two in the other. They were almost empty.

Now they advertise a ½ lb Burrito that is more like a ¼ lb. The ads all show it full of beef. Mine was full of a cornstarch sauce with some beef in it. They cheated on weight and filling.

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10:19 am EDT
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Taco Bell slip and fall

my son slipped and fell at the taco bell resturant on 12 mile rd just west of dequindre
another costomer assisted in helping my son, while the manager did nothing.
we asked for a bag for ice and the employees just stared and still did nothing.
my son has a cut on his eye lid. and a good someriton did more to help then the employees of a business
where this slip and fall accident happen.

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Anna Rene'
Peculiar, US
Nov 20, 2010 2:08 am EST

WOW! All of these comments about "teaching your kids how to walk" and "people suing when they are just careless and clumsy". I have 2 words for you.. PISS OFF! I just slipped and fell in a taco bell just 2 days ago and I myself am suing as well. And it's not just for money. And I wasn't not paying attention nor am I clumsy. It is any establishments job to keep a business a safe place for customers. That means making sure the store is clear of wet spots and other hazards. They should put up wet floor signs and dry mop any wet spots there might be. When I slipped and fell it was raining but I made sure to wipe my feet before I walked onto the hard floor. I happened to slip on a spot that the workers neglected to wipe up. And to make matters worse, there were no visible wet floor signs put out. And like the complaint above, I was helped up by a complete stranger also. Not one person working there that day apologized or wiped up the spot where I slipped. I hope any one of you who wrote the ignorant comments experience a slip and fall in an establishment. Then maybe you will realize that that it ONLY happens when a place of business is neglecting their duties to maintain a safe place for their customers.

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flowergal
Daytona Beach, US
Jul 10, 2010 11:40 am EDT
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When you go into a fast food you usually look up at the menu & really assume that it is safe in walking inside.
The law says they have to take a ACCIDENT REPORT. I fell and made them file one when they watched & ignored my fall in front of a manager of a different establishment. They have insurance but try to get away with anything they can. They will not let you see the accident report either. In the end my medical bills were paid. A consultation with a attorney is free. You do not owe them anything if you loose a case. Look out for yourself and protect yourself.

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Trevor is now a proud father a baby boy
Markham, CA
Jun 16, 2010 11:51 pm EDT
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Kimberly, long tims since I saw this letter. I am more shocked that people are calling a five year old who got hurt a [censored] for crying than for what they are saying about the mother.

shoelady2oo
shoelady2oo
other, US
Jun 12, 2009 11:34 pm EDT

Madison Heights woman. Go file an insurance claim with Taco Bell's manager. If you don't you're as dumb as the clerks who work there.

shoelady2oo
shoelady2oo
other, US
Jun 12, 2009 11:33 pm EDT

Scott doesn't live in Georgia. His cousin in Jason Tillo aka Trevor. Get your wormy relatives off here Trevor. Is this one 10 also?

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Big J
Merced, US
Apr 21, 2009 6:36 pm EDT

jason in regards to what u said that "we all know his fathers milk is the best" there is only one reason u know that huh! bet u drink bulls milk too!

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Big J
Merced, US
Apr 21, 2009 6:32 pm EDT

why do u go to taco bell anyway if u want mexican food go to the roach coach or a mexican resturant then try and sue them for a slip in fall u might just disappear then again if your son is to retarted to see a wet spot on the floor maybe u should leave him in the car or use the drive thru

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Heather
Macon, US
Apr 21, 2009 4:43 pm EDT

I totally agree with Scott

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Scott
3, US
Apr 21, 2009 1:38 pm EDT

I don't like these slip and fall lawsuit. It is just a way to sue someone because you are being careless or not supervisiong your children properly who are being themselves careless.

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Heather
New York Mills, US
Apr 20, 2009 9:55 pm EDT

Jack Soft N. (love the name, lol), you are too funny!

"Maybe you should teach that boy of yours to walk properly and people wouldn't stare at you while he is flopping around on the floor like a [censored] boy!"

My boyfriend and I were laughing so hard reading this...

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8:35 pm EDT
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Taco Bell day-old taco salad

Taco bell
Reynolds rd
Bryant, arkansas
72022

I went through the drive-thru at this location and ordered a taco salad. They often times have a taco salad on display underneath a bell jar in the dinning area. This sits there all day! Well, the night I went through the drive-thru... I got the day-old taco salad. When I got home, no less than three minutes later, I opened the taco salad…. The sour cream was glazed over and hard, the “meat” and beans were stone cold. The lettuce was very, very dry. I am 100% positive that they gave me a day-old taco salad. I've also been over-charged at this location several times. Watch your # when you do business with this location.

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Terri Holloway
Bryant, US
Apr 01, 2009 10:58 am EDT

I also have recieved very bad food and service from this taco bell. Just recently went after a long break from them because of the quality of food and was just as every bit disappointed as the last time. Ordered Mexican Pizza with nothing on the top of it, it has all slid off and apparantly had been that way for some time, since it was hard and cold. Also, uneatable.

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Taco Bell horrible service and drive thru

Our Taco Bell in Brewton has got to be the worst one ever. I've lived in large cities and there service and cleaness was great but not here. This town is small and you think they would care about how they treat everyone. They are rude. Its not nice to go and pay money for food and they act as if you are bothering them. Hello, I'm paying your paycheck be polite.
Also, they never have food. I can count 4 incidents where they had either ran out of tomatoes or meat. Today I went back hoping they were better, but nope the drive thru was broke so you had to go in. The menu board in the drive thru has wrong prices. Seriously, they need new management or something.

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Trevor is now a proud father a baby boy
Markham, CA
Mar 25, 2009 1:46 pm EDT
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I agree with you but that saying "I am paying your paychecks" If you have so many bad experiences don't go back, especially since it is dirty.

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9:52 pm EDT
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Taco Bell bad food and customer sevice

I Daniel Blanks ordered food from taco bell.
1grande chicken quesedilla (burned black)
1mexican pizza (did not get it)
1hard shell taco (very good)
2 mexi melts (cheese was not melted)
When i called the manager Mark Young .He said to bring the food and the reciept . I told him that i had fed the quesedilla to my dog. He said thats okay just bring him the reciept and he'll solve my problem. When i returned back to the store He says do you have your reciept I handed i to him. He had one of his employees make the food.When his employee found out he had to do some work over again, he says he man next time dont feed the food to your dog or throw it away! I said yes sir i got it . After that I stood waiting I heard him says " I dont see his dog payin a federal income tax'' So i left the store very mad with no food and without my refund It was rude and disrespectful for him to say that to control myself from hurting him I left the store

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t104blue
, US
Mar 12, 2009 9:58 pm EDT

Duhhh!

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11:12 am EST
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Taco Bell charge for water

I went to this Taco Bell/KFC on 2/20 and ordered 2 tacos + a water. They charged me a $1.50 for a water! The girl in the drive through did not tell me about the charge - I asked about it because my total was very high for just two tacos. She just said we have to charge for water and said if I didn't want to pay it I could just skip the water. I understand maybe a quarter to cover the cup but $1.50 is ridculous.

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Patrickk
Portland, US
Oct 12, 2009 11:52 pm EDT

I went to Taco Bell for lunch and I got a burrito and I asked for a water cup.

Water has been free for as long as I can remember, and now I have to pay for a cup that cost them maybe a penny for 100?
And then water which costs a penny for a gallon?

Bad business practice, going to lose money.

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9:43 pm EST
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Taco Bell rude employee

I was customer # 394 at Taco Bell in Missouri City, Texas. I went through drivetru and it was a hispanic girl with a cap on, heavy build told me the pepperoni pizza would take 7 minutes and pullup. I waited in front for about 25 minutes, no one ever came to deliver but they had charged my credit card, well the rest of food I had was now cold. When I saw no one was coming to bring it, I drive back through drive thru and now this smart --- avoids dealing with me ( the hispanic girl or light skinned whatever and walks and laughs and tells little black girl to help me. She then asks about my pizza and they still don't have it ready. Finally the little black girl apologizes, it wasn't her fault that she was working with this stupid uncaring person. I did call back and complain to Edward manger, how far it goes it don't know. There are lots of people who would love to do her job and do it well > I guess if I was mexican I would have gotten better service from her. Diana Ina

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juicevalencia
Manhattan, US
Aug 18, 2010 6:48 am EDT

Since when do they serve peperoni pizza at Taco Bell.

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carolina paris
Walland, US
Feb 15, 2009 11:06 pm EST

its not racial its just not politicly correct. however to get back to the original complaint, i don't think her lack of respect or costomer service had anything to do with your race it probably had more to do with the fact that she makes $6.15 an hour without benifits and just doesn't care. Most are just kids with a lack of respect or appreciation for their jobs.

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HannahMontana
Quebec, CA
Feb 15, 2009 10:55 pm EST

Somehow this sounds more like a racial complaint then anything else. I am finding it extremely hard to take this seriously, I suggest changing your wording next time.

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Taco Bell glass in my food

I bit, choked on, and swallowed a piece of glass that was served to me in my soft taco! I have three witnesses, and your staff acted as if they didn't give a damn that I was cut and bleeding in your restaurant. I am currently seeking legal advice so that I can sue you for what your worth. They didn't have to be so rude and inconsiderate. Tha store was number 023768. Mobile, AL. I hope you care at least a fraction of a bit more than your employees. Sincerely, Aaron Richman

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randy
Sparks, US
Mar 28, 2009 1:10 pm EDT

You need the glass and a witness or two otherwise your SOL. TB spends lots to fight the issues with the quality of their food. You only have 2 years to file a claim.

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Taco Bell food posining

New Years Eve me and my five year old son went to Taco Bell to eat. We both ordered our usual burritos and drinks. The next morning we both woke up vomiting and having horrible diarrhea. My son was scared and me being six months pregnant got sent to the ER and had IV fluids put in and both my son and I were both diagnosed with food posining. Be careful when you eat at Taco Bell this experience was horrible and is very serious! I did call into the Environmental hotlie and filed a report with them.

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mbcamp
dallas, US
Dec 10, 2010 4:56 am EST

it can generally take 1-6 hours for the food poisoning symptoms to become obvious.

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jessica_hall87
Tullahoma, US
Feb 21, 2010 12:16 am EST

lady it takes 2 days before you get food poisoning, must be your cooking, not TB!

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Taco Bell bad food service, ripped off

I drove through Taco Bell this afternoon with an order for various taco items. We were ordering 8 different items. I paid for 8 and received a receipt for 8 but there were only 6 items in the bag. Because all of the wrappers and contents look the same, it is virtually impossible to check which is a gordita, taco, burrito, etc. while in the drive through. When I tapped on the drive through window, I told the worker that I had not received two items. He just stared at me then finally reached out for my bag and receipt. He disappeared into the store and was gone for a long time, finally returning with the bag again. He told me that my two gorditas were not in the bag, making it sound like my fault. I said that his happens more than 50% of the time at this Taco Bell and very very often at nearly all Taco Bells. I suggested that if they did a count of the items, at least they would have the right number. He didn't respond but sneered at me and said "have a nice day". When we got to our destination and looked at the food, we discovered, that the gorditas still weren't in the bag, instead they had given us plain tacos instead, a much cheapter item. Moreover, one of the other items was wrong as well. This happens far too often.

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Heather
Biddeford, US
Apr 15, 2009 6:58 pm EDT

Jeff,
I agree, however it is damn near impossible these days to go anywhere that doesn't have all natural-born American employees. I've been lucky, I live in Maine where literally 96% of the population is American-born whites, and still, every establishment manages to screw something up EVERY time. Yes, I have considered just eating in at home...every night...for the rest of my life. But where's the fun and convenience in that. I suppose when you pull up to that little window and buy the cheap items offered, all you should expect is cheap quality...and service haha! Whether you say "five" "cinco" "cinq" or "fünf, " if you're ordering and paying for 5 items, you should expect to receive 5 items. No brains needed for that logic.

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Jeff Diehl
Denver, US
Apr 15, 2009 5:01 pm EDT

Dear Heather,

How can they count the correct number of items when they can't speak English? The answer is, Do Not patronize anyplace that does not hire Americans. Problem Solved. Jeff Diehl

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Heather
Biddeford, US
Apr 15, 2009 4:51 pm EDT

I find this always happens to me, no matter which fast food dive I stop at. I just chalk it up to the fast food industry having low standards of intelligence in their employees (worded strange, you catch my drift though). Hence the reason I stopped going to Mickey D's, Taco Bell, Burger King etc, as well as refuse to work at any of those places, I never want to be associated with idiots that 1) can't count or 2) don't know their own menu. 'Nuff said =]

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Taco Bell rude employees

Ordered dinner for my daughter and I and when we got home, our dessert was missing. We called the store and they said that we could come pick up the missing food and for our inconvience we could have a cinnamon twist or something. My daughter went to pick up the food, she was told that we could have the food we were missing but nothing more. I feel like I was lied to and had to go and use my gas to drive across town, to pick up the food that they forgot, then to be told that we couldnt have anything for our efforts, just angered me. I'm tired of having to waste my time and money for someone elses mistakes. I understand it was a mistake, but tell me I can have something and then change you mind. I'm through with Taco Bell

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Rot12
, US
May 24, 2016 4:29 pm EDT

There is drug dealing going on between employees and smoking marijuana on the property and with the general manager and head corporate worker his name is Arthur. Nothing is being done, employees go to work high, and drunk and it seems to people nothing is being investigated or done for it. Arthur also does drugs, ### needs to be done or I will be getting health department involved. This restaurant needs to be shut down.

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Cfmlmw
Knightstown, US
Sep 19, 2010 5:46 pm EDT
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YOU HAVE RUDE EMPLOYEES! THEY DONT TELL YOU HOW MUCH YOUR ORDER IS, WHAT YOUR CHANGE IS. AND IF THEY GET SOMTHING WRONG THEY SIMPLY ROLL THEIR EYES AND GRAP YOUR RECIEPT FROM YOUR HAND. IS THAT ANYWAY TO TREAT CUSTOMERS! IM VERY UPSET WITH THIS.

THE GUY AT THE COUNTER LOOKED DIRTY, HIS HAIR WAS LONG, HE LOOKED LIKE HE HAD BEEN HAVING THE WORST DAY, WHICH IS UNDERSTANDABLE BUT THIS IS THE 4TH TIME THIS EMPLOYEE HAS BEEN RUDE TO ME!

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shelby mccormick
KIMBALL, US
Aug 16, 2009 6:27 pm EDT

People do not understand how stressful it is working with fast food. I always work hard, but that isn't enough. I don't get thank yous when i go the extra mile, and I always get [censor]ed at.

If you come into the drive through and you are polite and don't cut me off as I'm asking "Hi, how are you today" and we mess something up on your order and you politely tell me that I messed it up, I will be more than happy to give you what I forgot but ### no if you scream in my face and call me a ###ing idiot that doesn't know how to do a minimum wage job.

I've been threatened when I worked at taco bell before, because of a mishearing an item or because the customer just made up something like "I want a beef burrito." Do you know how many burritos at taco bell have beef on them? Not one is called a "beef burrito" thats for damn sure. I've been sexually harassed by drunks that would come through at night, and I've been called words that I didn't even know the meaning of until that point.

I do not get paid enought to put up with that ###,

Oh and people that don't know how to put their trays away and leave their garbage on the table. Do I get tips for cleaning that up? Hell no. It's not my job. Given that I get paid more wage that a waitress, but still so many people lack common sensibility now days.

What is comes down to is people are ingrateful and very very impolite.

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marie69
Nashville, US
Aug 16, 2009 12:02 am EDT

In response to Shelby, where do you work now? I would love to come to the lobby or drive-thru. If someone is paying you to do a job no matter how much or how little you are being paid, you do the job. You do not have to fall all over yourself being overly gracious to everyone, just be "normal". People coming to Taco Bell are paying the price on the menu to purchase an item and if you think it is too small a price then talk to the people at corporate about raising the those prices. Of course they probably don't have a very high opinion of you based on your attitude.

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Shelby
porthuron, US
Apr 05, 2009 1:49 pm EDT

you're ###ing ridiculous. ### you and your god damn free ###. It happens mistakes happen, you didn't need free food for your inconvienence, ###.

The world isn't your ###ing playground and you're ignorant to think that taco bell employees care what you think.

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Taco Bell slippery floor

I was a patron inside this restaurant along with my husband and son. I placed my order, then realized as I was walking to my seat that the floor was extremely slippery and greasy. I politely mentioned this to the cashier, saying that I wouldn't want to see someone fall and get hurt. She said to me, "that's why we have the wet floor sign out." and turned away. I felt this was very rude, and nothing was done about the floor. Being in customer service myself, this was not the solution I was looking for. She was very non-commital and dismissed me like a child. I will not be back.

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toomanyscams
Columbus, US
Oct 26, 2010 8:14 pm EDT

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Chris Kalinowski
Santa Monica, US
Nov 02, 2009 3:55 pm EST
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NATIONAL EMERGENCY!
Here in America,
We are not SAFE!
The inspection system stinks!
The Department of Building & Safety and The Department of Health Service do not do their job correctly and constantly break the law!

About 2, 000 000 people are injured and 20, 000 deaths occur each year!
These are the results of the Building & Safety and Health Department work!

I want this text to be true and sincere, a void of my private emotions. It is hard however to calm your self when we talk about human suffering, wounds, disability and often even death. My name is Chris Kalinowski, a Polish immigrant for 20 years now. Slowly I began to explore this new country and slowly it began to fascinate me more and more. I sacrificed my whole adult life to my family and work. About five years ago, in this country, I got to know new technology that helps securing slippery surfaces and it completely fascinated me. Helping people and thus helping support my own family. After a few months of work, I came to see my country in a different light. Never did I realize that this country could be so internally unregulated. No one seems to know anything, want to know anything or simply has no power to make a decision or be held responsible. All contact with people who should know better and react accordingly were different.
My Anti Slip Protection business was created to help people. Unfortunately, not many Americans understand how big this problem really is. It is astounding how such an amazing country, known to all people of our world, can lack so much when it comes to safety of their own citizens. Once, I contacted the Building Safety Department and the Department of Health Services in a number of USA cities. When I asked the inspector about code resistance I was told to wait while he checked the information on the computer, then admitting that he does not know, he gave me a number of another inspector. When I called that inspector, he never returned my calls or responded to any messages I left. Another inspector, after reading my ad, contacted me in person. He was clearly interested in my business but told me that he was not in the position to make the decisions. Building Safety and Department of Health Services did not check slip resistance; they passed slippery floors as safe! The 2007 California Building Code is very specific as to which surfaces are required to be slip resistant. I only have one question; do the Building Safety and Health Departments really do their job? If so, then why do we still have accidents?

I drive around my city looking for buildings with slippery surfaces every day. I found one and talked with the manager and explained the purpose of my business and the need for my anti-slip service. The manager’s response was “We just had the city inspection and everything is in order.” I checked the floors slip resistance and the floor was way below the required minimum of 0.6(SCOF). In another place, I met an inspector from Building and Safety Department on the job side and I asked him a question: “What will you do if you slip and fall in this building?” His answer was, “I will sue the company or whoever owns this building.” Building inspections do not include the testing of slippery surfaces and I feel it is a shamefully neglected category in our country. A lot of the building and business owners with dangerous floors hide themselves behind their accident insurance policies. Some use my service after the accidents happen. When I asked if they consider my services for their other buildings they answer that no one fell there yet and no one sued them there. I always leave restless from these kinds of places knowing that any child who doesn’t know any better, or a senior citizen, pregnant woman, mailman or even yourself. After visiting one of the local District Schools, where kids fall in the restrooms and locker rooms on the slippery floors, I was given the answer: “We do realize that our floors should be safe, especially in washrooms, but unfortunately we have no money for that.” Slippery floor treatment costs less than any slip/fall accident!
There are some cases where building and business owners simply don’t know that they can do something about slippery surfaces and that’s when we see the yellow signs warning us about dangerous floors.
If you are a business owner and pass the final inspection from Building and Safety or Health Department Services, and after that, if you have a problem with a slip and fall accident, the departments are fully responsible for the accident.
Every now and then I also see the cases of fake accidents. There are cases of con artists that use the law to get money from our insurance policies. This country is a home to thousands of attorneys specializing in slip and fall accidents waiting for an accident to happen. The insurance companies pay for our accidents, but cannot return our health!
It is also easy to prevent and eliminate regular and fake slip and fall accidents just by using Anti Slip Protection. Some of the money from my business I use for commercial but it is not nearly enough compared to what has to be done for the safety of our city and our entire country.
It is encouraging, however, that some companies like YMCA, recognize this threat and use my service, for which I thank them. So I encourage everyone’s co-operation, especially anyone who wants to do everything in their power to make us feel safer in our great country, on our slippery floors.
Chris Kalinowski Santa Monica, CA
www.antislipprotection.com [protected]

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pete
Fresno, US
Feb 13, 2009 1:25 pm EST

I agree 100%.I slipped and fell at 434 west shaw ave., clovis, ca.I have dr.bills and lost wages, They sent me $250, and said it was for customer courtesy, on the back of check it says settlement in full.I din't sign it.It's o.k.to eat there, but don't slip and fall.
Pete in Fresno

Taco Bell Customer Reviews Overview

Taco Bell is a popular fast-food chain that has been serving Mexican-inspired cuisine since 1962. The restaurant is known for its affordable prices, quick service, and delicious menu items. Taco Bell has received numerous positive reviews from customers who appreciate the quality of the food and the convenience of the restaurant.

One of the most significant advantages of Taco Bell is its extensive menu, which includes a variety of tacos, burritos, quesadillas, and other Mexican-inspired dishes. Customers can choose from a range of ingredients, including beef, chicken, beans, and vegetables, to create their perfect meal. The restaurant also offers a variety of sides, such as nachos, fries, and cinnamon twists, as well as drinks and desserts.

Another positive aspect of Taco Bell is its affordability. The restaurant offers a range of value menu items, making it an excellent choice for budget-conscious customers. Many reviewers have praised Taco Bell for its low prices and generous portions, making it an ideal option for families and groups.

Taco Bell is also known for its quick service and convenient locations. Many customers appreciate the ability to order their food quickly and easily, either in-store or through the restaurant's mobile app. The restaurant also offers drive-thru service, making it easy for customers to grab a quick meal on the go.

Overall, Taco Bell has received positive reviews from customers who appreciate the quality of the food, the affordability of the menu, and the convenience of the restaurant. Whether you're looking for a quick lunch or a late-night snack, Taco Bell is an excellent choice for Mexican-inspired cuisine.

Taco Bell In-depth Review

Menu Variety and Quality:

Taco Bell offers a wide range of menu items, including tacos, burritos, quesadillas, and more. The menu caters to various tastes and preferences, with options for both meat lovers and vegetarians. The quality of ingredients used in the food is commendable, with fresh and flavorful ingredients that enhance the overall taste.

Pricing and Value for Money:

Taco Bell's menu items are affordable, providing great value for money. When compared to competitors' prices, Taco Bell often offers more budget-friendly options without compromising on taste or portion sizes. Customers can enjoy satisfying meals without breaking the bank.

Customer Service:

The staff at Taco Bell is efficient and friendly, ensuring a pleasant dining experience. The service is quick, with minimal waiting time at the restaurant. Orders are accurately prepared, and the staff is willing to accommodate special requests, making customers feel valued and satisfied.

Ambiance and Cleanliness:

Taco Bell locations have a vibrant and inviting atmosphere, with modern decor that adds to the dining experience. The dining areas, restrooms, and food preparation areas are kept clean and well-maintained. Comfortable seating options are available, allowing customers to enjoy their meals in a relaxed setting.

Drive-Thru Experience:

The drive-thru service at Taco Bell is fast and efficient, ensuring minimal wait times. Orders are accurately taken and packaged, reducing the chances of any errors. Taco Bell also offers digital ordering options and a user-friendly mobile app, providing convenience and a seamless experience for customers on the go.

Delivery and Takeout Options:

Taco Bell offers reliable delivery services, ensuring that customers can enjoy their favorite meals from the comfort of their homes. The packaging quality for takeout orders is good, ensuring that the food remains fresh and intact during transit. The online ordering and pickup process is user-friendly, making it easy for customers to place their orders and collect them hassle-free.

Health and Nutrition:

Taco Bell provides transparency in nutritional information for its menu items, allowing customers to make informed choices. The menu offers options for healthier choices, including vegetarian and low-calorie options. Taco Bell also emphasizes the use of fresh ingredients and makes efforts towards sustainability, promoting a healthier and more environmentally friendly dining experience.

Innovation and Special Offers:

Taco Bell regularly introduces new menu items and limited-time promotions, keeping the dining experience exciting and fresh. The menu offerings are unique and creative, offering customers a variety of flavors and combinations. Taco Bell also offers loyalty programs and special discounts for customers, rewarding their loyalty and making the dining experience even more enjoyable.

Community Involvement and Social Responsibility:

Taco Bell actively participates in local communities and charitable initiatives, demonstrating their commitment to making a positive impact. They also prioritize sustainability and environmental responsibility, taking steps to reduce their carbon footprint. Taco Bell supports diverse and inclusive causes, promoting equality and inclusivity in their operations.

Overall Dining Experience:

Taco Bell provides an overall satisfying dining experience. The taste and experience offered by Taco Bell are comparable to other fast-food chains, if not better. The affordability, variety, and quality of the menu items make Taco Bell a popular choice among customers. Personal recommendations include trying their signature tacos and burritos, as well as exploring their vegetarian options for a delicious and satisfying meal.

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Taco Bell contacts

Phone numbers

+1 (949) 863-4000 +1 (949) 863-4500 More phone numbers

Website

www.tacobell.com

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