T-Mobile USA / t-mobile

For 5 mos. I have been trying to resolve a billing issue where my bill has varies and is still $40 or more per month higher than told and should be. They cant explain why and have not tried to resolve it at all. I also am frustrated with so many service drops in a metro area of Madison Wi where they say they have strong coverage. The Costco rep. John in Middleton kiosk has been awesome but also cant make progress. At this point, going up the ladder in T Mobile with now ignored response, I just want out without ANY incurred cost and will turn im their phones. I am at a loss of who else to turn other than maybe Costco who reps this product where I purchased it can help

Mar 13, 2017

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